Account Manager/ Business Development Manager Personal Care
Position Purpose & SummaryThe FIBI Enterprise within CBI is committed to increase sales and profitability in the Personal Care Industry.? The Account Manager Personal Care is responsible for building and developing customer relationships and insights with key personal care customers in NA, and ultimately a profitable business from a portfolio of specialty and commodity ingredients from Cargill businesses (texturizers, emollients, emulsifiers, humectants…) She/He will be responsible to build strong customer relationships cross-functionally (purchasing, R&D, Marketing?) and to develop a deep understanding of the customer?s success drivers, corresponding requirements, identifying key decision makers and our competitive environment. This requires a Business Development mindset, with high energy and resilience to overcome obstacles and objections both internally and externally.
The Account Manager Personal Care plays a leading role in customer related projects to ensure the delivery of a high value and differentiated solutions meeting customer?s needs and leveraging this success to strengthen a long term business relationship.
Commercial accountability includes reaching revenue, margin & volume targets according to the personal care strategy and establishing growth through innovation. Furthermore, accountability involves deploying marketing tools such as customer account plans & segmentation, delivering value propositions, and gaining industry knowledge and translating this back into the wider personal care organization : sales, marketing and application teams.The Account Manager Personal Care must also create the interface between the PC team and the Local BU?s (CIS & SSSA) to insure a smooth internal & external customer transition to Cargill Beauty. This requires internal selling and building a strong collaborative working relationship with the local BU?s to insure success.Principal Accountabilities50% Achieving Commercial Growth Targets – Build, Develop & Maintain internal / external customer / customer relationships. ???Achieves the commercial volume, revenues and contribution margin targets for her/his portfolioof customers in the region.?? Builds and manages business planning (volume needs) and financial forecasting and setsannual fiscal year sales budget.???Initiating, developing, and maintaining long/lasting collaborative customer working relationshipswith direct customer accounts.????Identify, implement and become trained on IT tools needed (eg. Sales Force).????Identify all customer projects & implement them in the IT tools.????Actively participate and decide on product related topics on supply chain, planning, quality.????Develop limit and target price as guidelines for sales.????Provide MOQ and lead time guidelines.????Coordinate payment terms.????Being accountable for the overall success of the customer relationship.????Accountable for managing all steps in sales process. Starting with pre-sale discussions on terms& conditions, negotiate and close sales, winning new business, through execution and payment forproduct. As required, involve Local BU?s, Product Manager or Sales Support and other support
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