Archer Application Administrator

Job Listing No: 9740000

Archer Application Administrator

Position PurposeThe Archer Application Administrator is responsible for administering and maintaining the Cargill Archer technical environment. This position is contributing to the planning, analysis, maintenance, modification, installation, testing and development of the Archer platform. The Applications Administrator helps with interpreting the business, functional, process and customer requirements and assists with analyzing and designing the technical solution and is also responsible for technical documentation, troubleshooting and problem resolution, monitoring capacity and performance, and related disaster recovery procedures. Principal Accountabilities40%
Archer AdministrationMaintain partnerships with the Archer solution custodians and owners in their area.Ensure delivery of Archer reports and risk metricsProvide technical support to Archer community of usersDevelop and maintain communication through specified channels with Archer community of usersManage incidents, including troubleshooting across technologies?Assist with problem management activities such as root cause analysis?Implement configuration, change, release, capacity and availability capabilities?Ensure system processes are running properly?Support testing activities by fixing defects and delivering design changes resolving issues identified by users and testing teamsMaintain data quality standards and Archer Enterprise DataProcess Identity and Access change requests and make appropriate adjustmentsMaintain rapport with TGRC Risk Managers and Analysts30%
Application DevelopmentDevelop/Configure Archer applications, questionnaires, dashboards, reports and risk metricsCreate the technical designs representing the functional designs.Provide Subject Matter Expertise to inform and influence broader Design and Development effortsTranslate business needs from key stakeholders into documented technical designsImplement configuration changes to meet technical design specificationsEnsure technical and process designs align to validate that integrated (end-to-end) solution interdependencies are accounted for and work as designed?Assist in design reviews of Archer solutions, providing development consulting to Solution owners and custodians while ensuring adherence to standards and best practices?Create operational and technical documentationIn case Cargill?s needs change and Archer does not fulfill those needs anymore, assist with the search for a new GRC Tool, help replace Archer and port existing applications as needed while configuring the new GRC tool to accommodate Cargill?s new requirements15%
Application QualityParticipate in periodic workload management meetingsEnsure development and architecture standards are met?Participate in functional design acceptance review meetings and approvals with the appropriate Archer stakeholders as necessary.Assure data quality & consistency across all project work products / phasesProvide expertise for cross-team integration of development work with other appropriate teams (Ex: Process, technical, etc?)Coordinate Testing while working with appropriate solution teams.10%
Archer MaintenanceMonitor system and report anomalies to Archer SupportTrack Archer support activities and escalate non-compliance to SLA?sAssist with coordination of technical and physical architecture design/modifications, and upgrades while employing trouble shooting initiatives5%
Miscellaneous Duties as assignedThis position is posted internally as well as externallySkills:
Required?Bachelor?s Degree or higher?2+ years of experience administrating in an Archer environment?Experience in translating business objectives into technical requirementsExperience in analysis, configuration and testing of highly interdependent systemsExperience troubleshooting and resolving defects.Experience with database systems (SQL Server, Oracle, etc?)Experience with programming or scripting languages (.NET, PowerShell, JavaScript, etc.)Working knowledge of metrics and how they drive behaviorsDemonstrated ability to translate and implement business requirements in an IT Framework tool for application developmentDemonstrated ability to understand, design, implement and, when necessary, challenge security decisions in a large complex systemDemonstrated ability to work with and compare large sets of dataStrong strategic thinking, prioritization, and problem solving skillsDemonstrated ability to define and enhance technical design standardsExcellent verbal and written communication skillsBusiness fluency in English?Preferred?RSA Archer Certified AdministratorCISSP or similar Security CertificationOther GRC related educationRSA Archer experience.Strong working knowledge of Infrastructure Risk Management, Security and Controls.Strong working knowledge of data architecture and managementWorking knowledge of federated Identity and Access managementWorking knowledge of interfacing with an Archer SaaS environment1+ year(s) experience developing and maintaining metricsAbility to negotiate alternate approaches to solve business issuesTask automation which might include scripting or similar technical means to achieve efficienciesExperience with a large multi-national, multi-disciplined companyOpportunity to influence the design and configuration for a very large Archer SaaS implementation

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