Associate Customer Service

Job Listing No: 9740000

Associate Customer Service

SUMMARY: The Associate, Customer Service has primary responsibility for managing the relationship between the customer and the Supply Chain with respect to their assigned accounts. This process begins with the placement of an order and involves all aspects through the receipt of final payment for that order. The CSA manages this relationship by: a) becoming intimately familiar with the customer's organization, product needs, processes and procedures; b) analyzing historicaldata and account trends; and c) partnering with the Sales team to provide the highest level of customer service to all accounts. This information is then used to design efficient and cost-effective business solutions for the benefit of boththe customer and Tyson which ultimately result in improved customer relations and generates new or continued sales.QUALIFICATIONS:Education: Bachelor's degree strongly preferred: 3-5 years related experience may be considered in lieu of degree.Experience: 1+ years of work experience preferred.Computer Skills: Proficient with MS Office applicationsCommunication Skills: Strong written, oral and interpersonal skills and Conflict Management skillsTravel: The position requires domestic travel for customer meetings; normal travel is approximately 2-3 times per year.Special Skills: Ability to multi-task, Positive attitude, Problem Solving skills and Negotiation skillsTo view a full job description and submit your resume for consideration, click APPLY TO THIS POSITION below and follow the prompts.

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