Business Analyst

Job Listing No: 9740000

Business Analyst

Position Announcement: Business AnalystAgSolver, Inc., is a small company located in Ames, IA, focused on the development of services to help improve the return-on-investment of agricultural operations and enhance environmental stewardship. Our services provide land managers, lenders, and ag service providers with key information to assist and improve land management decisions.AgSolver, Inc., is in search of a full-time business analyst to implement new customer business and provide customer support to our growing customer base.Business Analyst ResponsibilitiesThis position will include but is not limited to the following duties:Work with the internal service team to implement AgSolver customersField support calls from sales team members and AgSolver customersManage a team of 3-4 employees to on-board customer data efficientlyPerform data quality checks and provide feedback to the processing teamLearn and assist in the management of AgSolver s Zoho CRM platformProvide weekly performance reports for customer on-boarding processLearn AgSolver s Profit Zone Manager and other agricultural management information systems (e.g. AgLeader SMS, MyJohnDeere, SST)Effectively and efficiently communicate issues or process improvement opportunities that arise during data processingPerform other general office duties and assist in all areas of operation as neededPosition RequirementsThe successful candidate will possess the following skills and qualities:Bachelor s degree or equivalent in a Business related fieldCandidates with an Associate degree and 5 or more years of relevant industry experience will be consideredPrior experience in data processing or related activitiesPrior experience in customer service and supportAgricultural background preferred but not requiredStrong customer relation and interpersonal skills, ability to communicate effectively, and excellent attention to detail.Commitment to maintain standards and problem solving while maintaining a  professional attitudeWillingness to learn new processes and contribute ideas to improve the customer experience.The position requires working from our Ames, IA office location.What s in it for you:Competitive salary (paid semi-monthly)Comprehensive benefits packageOpportunity to improve your Service and Management skillsOpportunity to work on problems that impact the worldOpportunity to work with great co-workers in a collaborative environment 

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