Business Development Manager – Omaha, NE
For more than a century, the people of Archer Daniels Midland Company (NYSE: ADM) have transformed crops into products that serve the vital needs of a growing world. Today, we?re one of the world?s largest agricultural processors and food ingredient providers, with more than 32,300 employees serving customers in more than 160 countries. With a global value chain that includes 428 crop procurement locations, 280 ingredient manufacturing facilities, 39 innovation centers and the world?s premier crop transportation network, we connect the harvest to the home, making products for food, animal feed, industrial and energy uses. Learn more at www.adm.com. Business Development Manager – Omaha, NEThis is a full-time salaried position. Position Summary: We are looking for a self-motivated and qualified employee to manage the customer service and project management department for ADM GrainBridge proprietary software. We offer a unique software to farmers, agricultural businesses, high schools, and colleges which provides innovative solutions for agriculture risk management. The qualified candidate should be prepared to work in a team environment while managing various aspects of ongoing customer support and project management. Acting as a liaison between customers and cross-functional internal teams to ensure the timely and successful delivery of our software solutions according to customer needs and providing a best in class customer experience. The ideal candidate will be able to identify customer needs and exceed customer expectations. Job Responsibilities:
Operate as the lead point of contact for new projects Manage & improve the account management departmentProvide webinar demonstrations to prospective users of software solutionsAssist in the continual updating of online reference materialAssist in the set-up of new accountsPerform outreach to current software users to gain insight in the use of the software and needed improvementsAssist in the operational testing of new enhancements and modules of the softwarePerform analysis of marketing and account dataAssist in the management of social media postings, and other electronic outreach; including the writing of blog posts to update clients and prospects on improvements to the softwarePrepare reports and presentations as neededAdditional duties as assigned Job Requirements:
An agriculture background and experience is preferredBachelor?s degree preferredPeople & project management skills are requiredDemonstrated attention to detailStrong interpersonal, verbal and written communication skills is essentialAbility to confidently present to large groups, webinars and in one-on-one discussionsSuccessfully relates to and works well within diverse groupsTravel of 10%-30% required Relocation assistance is not available with this position. This position offers a complete benefit package, including 401K/ESOP, pension, health, life, vision, and dental insurance. ADM requires the successful completion of a pre-employment drug screen and a background check.
ADM is an EOE for minorities, females, protected veterans and individuals with a disability.