Business & Sales Operations Lead, Pork/Poultry
Zoetis is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on 60 years of experience, we deliver quality medicines and vaccines, complemented by diagnostic products and genetic tests and supported by a range of services. We are working every day to better understand and address the real-world challenges faced by those who raise and care for animals in ways they find truly relevant.Our name, Zoetis (z-EH-tis), has its root in zo, familiar in words such as zoo and zoology and derived from zoetic, meaning “pertaining to life.” It signals our company”s dedication to supporting the veterinarians and livestock producers everywhere who raise and care for the farm and companion animals on which we all depend on.Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact.Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.Zoetis” US Pork & Poultry businesses focus on maximizing the value of our broad veterinary solutions portfolio by building and sustaining relevant partnerships with producers, veterinarians and large corporate accounts. Based on our business model and operating environment we bring more than vaccines, pharmaceuticals, diagnostics, biodevices, automation and services to the marketplace – we deploy a range of targeted activities to support our solutions in meeting customer needs. Position Purpose: The Business & Sales Operations Lead is a key member of the US Pork & Poultry Leadership Team (LT) and a champion for the field force (FF), working directly with the LT, Pork & Poultry Sales LT, marketing, technical service, major accounts, field services groups and Zoetis US cross-functional operations functions to assure maximal alignment, teamwork, and usage of all resources. This is a critical role in leading the alignment, development and execution of Pork and Poultry strategies/tactics to enable and ensure that our businesses achieve top and bottom-line goals. The position reports to the Senior Vice President (SVP) Pork & Poultry and is located in the Durham, NC, Pork & Poultry US Commercial Headquarters (HQ).Responsibilities: Provide strategic thought partnership to the SVP on field sales strategy and operations, specifically: sales incentives, deployment, sales force automation, business/financial FF analytics, sales budget development and expense management/control, sales career pathing, developmental planning and performance coaching. Lead the necessary alignment across the HQ supporting groups – Business Technology (BT), Global Manufacturing Supply (GMS), Operations, Finance, and HR. Primary Pork and Poultry interface with senior leaders in Cattle/Equine and Petcare business units, and serve as a liaison between sales, technical teams and marketing to coordinate efficient communications and maximize sales and operational execution initiatives across the portfolio. Responsible to be overall program lead for continued evolution of Pork and Poultry Strategic Account Management, providing leadership of an effective and consistent approach with ongoing program evaluation for the Key Account Manager team. Primary “voice” of the FF within the LT, and represents the perspectives of the Pork National Sales Director (NSD) and the Poultry Regional Business Directors (RBD) within the field and HQ. Additional responsibilities beyond Sales, supporting the SVP and Pork and Poultry LT on any/all initiatives spanning multiple functions strategically within the business, include: * Coordinate strategic/tactical communications * Provide sales insights, share feedback for brand initiatives * Ensure Customer Relationship Management (CRM) platform and materials exceed needs of sales force and customer * Lead collaboration with Marketing to create critical new tools to support selling process * Coordinate/Lead facilitation of National Sales Meeting for Pork and Poultry * Enable/Support RBDs, NSD, and Key Account Managers with analytics * Liaise between FF Sales and Strategic Pricing to create fluid/easy process for Strategic Account contract execution for large complex customers * Evolve FF career path that attracts, motivates, retains and promotes talent * Assure Pork and Poultry receive coaching to meet competencies for delivery of strategic plans * Collaborate with Sales Learning & Development and Strategic Account Leadership for consistent onboarding program, and build, execute and maximize training of FF colleagues for Solution Selling and Strategic Account Management * Sales incentive support that ensures design to maximize focus on the critical few and deliver clarity in achievement against related goals and objectives for the FF * Provide oversight, actively manage sales phasing by region and quota development * Responsible for annual and latest estimate forecasts for sales revenues and operational expenses * Coordination with Marketing and Sales Leadership for development of annual Pork and Poultry Operating Plan * Lead for field sales input, planning, and coordination with Marketing to assure demand generation (product, service & customer incentive) programs designed for maximum execution of growth driving strategies * Ensure FF properly investing in, utilizing and allocating resources that will enable meeting demands of current business objectives * Partner with Biodevice & Automation Field Services, Engineering Leadership and RBDs to lead strategic vision and alignment within Pork and Poultry * Support Biodevices, Food Safety and Automation sales, engineering and manufacturing to ensure sales, installations and services are exceeding customer”s expectations and achieving goalsQualifications * Consistently proven track record in managing talent, executing designated initiatives, and creatively finding opportunities or solving problems to drive sales performance * Extensive knowledge of Zoetis products and animal health industry or ability to learn quickly * Ability to work in a cross-functional team-based environment, align with and influence internal/external stakeholders, and build/manage relationships at all levels of organization * Adept at working in highly fluid, complex, and ever changing environments * Drive strategy from insight and analytics to tactical execution and measure the resultsApply for this job.