Business & Sales Operations Lead, Poultry
Zoetis is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on 60 years of experience, we deliver quality medicines and vaccines, complemented by diagnostic products and genetic tests and supported by a range of services. We are working every day to better understand and address the real-world challenges faced by those who raise and care for animals in ways they find truly relevant.Our name, Zoetis (z-EH-tis), has its root in zo, familiar in words such as zoo and zoology and derived from zoetic, meaning “pertaining to life.” It signals our company”s dedication to supporting the veterinarians and livestock producers everywhere who raise and care for the farm and companion animals on which we all depend on.Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact.Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.POSITION SUMMARY The Business & Sales Operations Lead is a key member of the US Poultry Leadership Team and a proactive champion for the field force within the US Poultry business. The colleague works directly with the Leadership Team, Sales Key Account Managers, Marketing, Vet Services and Field Service groups (Automation, BioDevice & Food Safety), as well as US cross-functional teams to assure alignment, teamwork, and usage of all resources for a best in class customer experience. The colleague plays a key role in leading the alignment, development and execution of Zoetis Poultry”s Strategic Operating Plan in achieving top and bottom line financial goals. The Lead reports directly to the Senior Vice President (SVP) US Poultry and Channel Management. POSITION RESPONSIBILITIES
The role”s primary responsibilities will be to lead in providing strategic thought partnership to the SVP and leading key areas of execution on the strategic operating plan. Specifically: Sales Strategy and Deployment, Sales Force Automation, Business and Services Financial Analytics, Sales Budget Development and expense management/control, Sales Career Pathing, Operational Planning and Performance Coaching. This role will lead the necessary alignment across the supporting groups in HQ such as Business Technology, (BT), Global Manufacturing & Supply (GMS), Operations, Finance, and Human Resources. The role will be a primary Poultry interface with senior leaders in the Cattle/Equine, Pork and PetCare business units. This position will serve as a liaison between the sales, technical and marketing teams in coordinating efficient communications and maximize initiative execution across the portfolio. This position will be integral in working with our Regional Business Directors in the continued evaluation and execution of our go-to-market to continue to evolve a One Zoetis customer experience.
The Lead will be a primary “voice” of the Poultry field force within the Poultry Leadership Team and will represent the perspectives of Poultry Regional Business Directors (RBD) daily within the field and HQ.
Sales and Marketing Liaison: Coordinate strategic and tactical communications to the field force (FF). Provide sales insights and share feedback for all brand initiatives. Ensure that the CRM platform and materials exceeds needs of the both the sales force and the customer. Partner with marketing to develop and track FF initiatives utilizing CRM software. Formalize, build and execute a “smart” CRM system that enables data to drive selling priorities within specific accounts Lead collaboration with marketing to create critical new tools to support selling process.
Partner with Learning and Development to build/execute and maximize training across all FF and services colleagues for Solution Selling and Strategic Account Management framework. Operational Link between Sales and Business Operations: Enabling and supporting RBD & FF with analytics focused squarely on the critical few for success to make decisions to exceed budget goals and market growth rates. Build and continue to update business analytics platforms, i.e. Tableau for FF use, ensuring they remain up to date, relevant and are consistently used across all areas to execute against primary business opportunities. Laisse with GMS to ensure a best in class order to cash and post sales customer experience.
Evolving a sales and field services career path that attracts, motivates, retains and promotes talent that is aligned to the strategic plans of Poultry and Zoetis in partnership with Human Resources. Sales Operations Support:
Sales incentive support that ensures incentives designed to maximize focus on the critical few and deliver clarity in achievement against related goals and objectives for the FF. Provide oversight and actively manage the sales phasing by region and quota development for the sales force Responsible for the annual and monthly, quarterly latest estimate (LE) forecasts for sales revenues and operational expenses for all of field selling Lead the coordination between Marketing and Sales Leadership for development of annual Poultry Operating Plan Be key leader in the, planning, and coordination with Marketing to assure that all demand generation (product, service & customer incentive) programs are designed for maximal execution of Poultry”s major growth driving strategies. Create and enable training programs for strategic initiatives to improve field-force effectiveness (e.g., Account Management, Business Planning, CRM, Corporate Account pull-through). Lead the planning and coordination of the National Sales Meetings to deliver best in class sales execution of key initiatives.
Work across our business platforms of Bio-Devices, Food Safety and Automation sales, engineering and manufacturing to ensure alignment across the organization that will exceeding our customer”s expectations. Actively Participate / Lead Strategic Poultry Projects as required EDUCATION AND EXPERIENCE
Undergraduate degree (BS/BA)10 years proven record of accomplishments including successful sales management and strategy execution experience Animal Health experience and knowledge of production agriculture and veterinary medicin