Chaplain/ Bereavement Coordinator

Job Listing No: 9740000

Chaplain/ Bereavement Coordinator

Details: CHAPLAIN / BEREAVEMENT COORDINATOR PRIMARY FUNCTION The Chaplain is an Interdisciplinary team member of the company’s bereavement program who responsible for the spiritual services provided to hospice patients and families. The Bereavement Coordinator participates with other members of the interdisciplinary team in identifying the bereavement needs of the patient and family by defining goals which address individual needs and providing the highest quality service to meet those needs. JOB RESPONSIBILITIES – CHAPLAIN • Participates in developing the interdisciplinary care plan. o Assists in compilation of a spiritual plan of care for each patient/family, reflecting patient/family response to dying within 5 days of admission. o Ascertains religions preference/requests of each patient/family and apprises interdisciplinary team as well as community clergy unless confidentiality is requested by the patient/family. o Apprises interdisciplinary team of patients/families considered to be at high risk for untoward emotional responses to loss. • Visits patients/families identified as appropriate for pastoral services and provides direct spiritual counsel, prayer, and ministry as appropriate. o Provides spiritual counsel, prayer, and ministry via visitation as requested. o Notifies personal clergy representative for patient/family as requested. o Documents spiritual intervention on the patient’s record within 7 days of service delivery. o Monitor (through interdisciplinary team and contact with primary RN) the spiritual needs and openness to Chaplain intervention of those patients/families who declined chaplain admission visits. • Assists members of the interdisciplinary team in understanding the significant spiritual concerns related to the patient/family response to dying. • Serves as liaison and resource for community clergy in dealing with hospice patient/family. o Ascertains religious affiliation of each patient/family and notifies appropriate clergy unless otherwise directed by patient/family. o Provides assistance to local clergy in understanding patient/family response to terminal illness. o Attends clergy activities in other institutions as requested. • Assists in training and education in spiritual care for hospice staff, volunteers, local clergy, nursing home staff, and the community. o Teaches the spiritual component of hospice in the volunteer training sessions. o Conducts in-service education for hospice staff, local clergy, nursing home staff, and the community dealing with hospice care, grief/loss, and spiritual issues in death and dying. • May be requested to provide pastoral services for on-call emergencies. • Performs other activities as assigned. • Consistently promotes company’s core values. • Completes required Curo annual training. JOB RESPONSIBILITIES – BEREAVEMENT COORDINATOR • Participates with the team in providing for the bereavement needs of families through home visits, phone contact, group activities, memorial services, correspondence, and other types of personalized support. • Completes bereavement assessments per CoP’s and Curo Policy and Procedures. • Communicates with team members to provide and gather information to develop the family bereavement care plan and to coordinate needed services. • Maximizes family access to resources including volunteers, groups, and referrals to outside agencies. • Provides for the bereavement needs of staff, including volunteers • Provides education and training to team members, and community and contract agencies as requested by the supervisor, and assists them in understanding the psychosocial dynamics associated with illness, loss, and death. • Facilitates bereavement group activities. • Maintains bereavement charts. • Assists in facilitating annual Memorial Services. • Schedules and facilitates a community program for dealing with the holidays. • Provides consultation and training to bereavement staff in other offices. • Provides monthly summary reports to include projects, phone calls, correspondence, groups, in-services, and cases closed. • Markets the company and bereavement services to the community and referral sources. • Participates in the coordination of the patient’s hospice care and in the hospice’s quality assessment and performance improvement program. • Performs other activities as assigned. • Consistently promotes company’s core values. • Completes required Curo annual training. QUALIFICATIONS – CHAPLAIN To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Education: BS or BA from accredited college or university and possession of a Master’s Degree in counseling, psychology, or theology or certification from an accredited clinical pastoral education program required. • Experience: Two years of active work in pastoral care ministry, one unit of pastoral education (per state requirements), and demonstrated ability to work with patients, families, and community clergy of various denominations is required. Three years of active work in hospice ministry and one year of clinical pastoral education is preferred. • Licenses, Certifications and/or Registration: o Must have denominational endorsement and be in good standing. o CPR Certification o Current automobile insurance and valid driver’s license • Equipment/Tools/Work-Aids: Must be able to operate computer, facsimile equipment, copier and cell phone/beeper. Must have and maintain transportation to be used for work. • Specialized Knowledge and Skills: Knowledge of terminally ill patients and their families along with understanding of hospice; ability to apply knowledge of the special needs of hospice patient and families; knowledge of roles of all disciplines providing hospice services; knowledge of community resources; good oral and written communication skills; documentation management. • Personal Traits, Qualities and Aptitudes: Sensitivity to the impact of life and death issues faced by individuals with terminal illness; tact in dealing with these patients and their families; ability to support others at a time of crisis. Must be able to demonstrate flexibility by performing a variety of tasks, often changing from one to another of a different nature without loss of efficiency or composure. Communicate effectively with people of all socioeconomic backgrounds. Responsible functioning in the work place, maturity, cooperation, flexibility, tact in dealing with co-workers and all members of the hospice team. • Working Conditions: Patient’s homes and/or institutional setting and automobile travel. Potential exposure to infections, communicable diseases, odors, blood, excreta and hazardous materials. QUALIFICATIONS – BEREAVEMENT COORDINATOR To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Education: Undergraduate degree in human service field. Graduate degree if providing counseling or working under the guidance of a Master’s level degreed professional. • Experience: Clinical experience in the areas of life-threatening and chronic illness, grief and loss counseling, individual, family and group therapy. Prefer three years related clinical experience in varied multi-disciplinary settings and one year experience in a healthcare setting. • Licenses, Certifications and/or Registration: o Meets Federal and State requirements for providing bereavement services o May have certification in bereavement services. o CPR Certification o Current automobile insurance and valid driver’s license • Equipment/Tools/Work-Aids: Must be able to operate computer, facsimile equipment, copier and cell phone/beeper. Must have and maintain transportation to be used for work. • Specialized Knowledge and Skills: Knowledge of terminally ill patients and their families along with understanding of hospice and the psychosocial dynamics of illness, loss, and death; ability to apply knowledge of the special needs of hospice patient and families; knowledge of roles of all disciplines providing hospice services; knowledge of community resources; good oral and written communication skills; documentation management; proficient in both public speaking and group facilitation skills. • Personal Traits, Qualities and Aptitudes: Sensitivity to the impact of life and death issues faced by individuals with terminal illness; tact in dealing with these patients and their families; ability to support others at a time of crisis; ability to cope with the stress of repeated loss. Must be able to demonstrate flexibility by performing a variety of tasks, often changing from one to another of a different nature without loss of efficiency or composure. Communicate effectively with people of all socioeconomic backgrounds. Responsible functioning in the work place, maturity, cooperation, flexibility, tact in dealing with co-workers and all members of the hospice team. • Working Conditions: Patient’s homes and/or institutional setting and automobile travel. Potential exposure to infections, communicable diseases, odors, blood, excreta and hazardous materials. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested by individuals with disabilities to allow them to perform the essential functions. • Exchange information and communicate verbally and by written word • Must be able to read, write, and comprehend English • Demonstrate active listening skills • Specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus • Ambulate on rough surfaces and climb stairs • Endure long periods of driving • Stand, walk and/or sit for extended periods of time • Lift or move up to 25 lbs STANDARDS • Maintains high standards of integrity and business ethics. • Abides by company rules, policies and procedures, and applicable laws and regulations. • Conducts self in an honest, ethical manner. • Reports promptly any suspected violation of compliance standards via the open door policy. DIRECTIONS RECEIVED Reports directly to the Director of Operations. We are proud to be an EEO employer. We maintain a drug-free workplace.

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