Claim Associate-Auto ILR

Job Listing No: 9740000

Claim Associate-Auto ILR

State Farm Mutual Automobile Insurance Company – Tempe, AZ – Requisition ID: Job Title: Claim Associate-Auto ILR Number of Openings: 60 Job Category: Para-Professional/Support Employment Type: Regular Full-Time Shift: Any/All Weekends: Both Location: Tempe, AZ Duties and Responsibilities: Duties and Responsibilities: Delivers a remarkable customer experience throughout the reporting and handling of lower complexity claims, identifying and ensuring prompt routing of claims to other functional areas Receives and processes claim information, and communicate with internal and external customers via phone and other communication channels Works in a team environment to handle and investigate low complexity/high volume work in a call center environment Captures new loss reports using established processes Utilizes the applicable job aids, expertise, and tools to process and document lower-complexity claims Gathers information and explain coverage and claim processes on liability, PIP/MPC, UMPD, physical damage coverag… – Permanent – Full-time

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