Claims Coordinator

Job Listing No: 9740000

Claims Coordinator

This position interacts with the outside customer as well as sales/customer service, inventory, quality assurance and shipping departments to capture details and determine validity and status of claims.
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QUALIFICATIONS:?????
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Requires a high school diploma or GED
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A minimum of 4 years of related experience needed to successfully perform the duties of this job
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Must be able to set goals and meet deadlines
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Ability to work proactively in a high-paced deadline oriented environment
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Excellent organizational skills required
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Must be focused and detail oriented
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RESPONSIBILITIES:
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Log all customer claims in detail as required by preset standards
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Timely response to customers with claim notification number that initiates processing of claim
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Analyze and properly identify / classify claims for appropriate distribution
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Creation of Credit and Debit and Return Credit documents in SAP as needed
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Identify duplicate claims / deductions
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Professionally communicate to customers regarding claim determination with Credit Memo approval number or denial
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EOE/M/F/Vet/Disabled

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