Claims Supervisor- Mankato, MN
For more than a century, the people of Archer Daniels Midland Company (NYSE: ADM) have transformed crops into products that serve the vital needs of a growing world. Today, we?re one of the world?s largest agricultural processors and food ingredient providers, with more than 32,300 employees serving customers in more than 160 countries. With a global value chain that includes 428 crop procurement locations, 280 ingredient manufacturing facilities, 39 innovation centers and the world?s premier crop transportation network, we connect the harvest to the home, making products for food, animal feed, industrial and energy uses. Learn more at www.adm.com . ADM Crop Risk ServicesClaims Supervisor ? Mankato, MNThis is a full-time exempt position. Position Summary: This position is with the Crop Risk Services division and will perform supervisor duties related to crop adjusting based on governmental guidelines and procedures. Responsibilities: Supervise all aspects of the claims department within the specified geographic region.Work with the National Compliance Manager to ensure that ADM Crop Risk Services is compliant with RMA guidelines.Provide a weekly recap report to the Decatur office outlining progress made and problems encountered.Contact the marketing rep, agent, underwriter (if needed), and the Decatur office to make them aware of any problems that arise in the field.
The quicker the better.Talk with sales reps weekly to discuss any issues or concerns that agents are having.Accompany the sales rep on visits to agencies within your territory to have a face to face meeting with agents.Contact the National Compliance Manager or their designee when a claim turns into a $500,000 loss that needs reported to RMA.Complete the audit of adjusters? expense accounts in a timely manner.Work with individual adjusters to ensure they are proficient with all programs used by the company.Effectively manage claims? staff in your region, rewarding/reprimanding when necessary.Represent ADMCRS in a professional manner and make certain that adjusters in the area do the same.
Promote the ADMCRS service standards to your adjusting staff..Complete yearly performance evaluations of all adjusters within the region under the direction of the Regional Claims Manager.Make an effort to personally visit with agents to ensure adjusters are satisfactorily handling claim load.Provide update at agent training meetings in the area.Communicate with the sales managers in your area on a weekly basis.Other duties as assigned.Requirements: A minimum of two years of college with a farming or agriculture background.Bachelor Degree; preferably in Business Administration or AgricultureMust be able to make decisions using sound judgment.Ability to work within tight deadlines.Willingness to use own initiative with minimal supervision.Proficient in Microsoft Office.Excellent interpersonal, written, and verbal communication skills. Perform follow-through communication on assigned tasks.Must be able to travel within the assigned territories.. Relocation assistance is not available with this position. This position offers a complete benefit package, including 401K/ESOP, pension, health, life and dental insurance. ADM requires the successful completion of a pre-employment drug screen and a background check.
ADM is an EOE for minorities, females, protected veterans and individuals with a disability