Client Success Agent

Job Listing No: 9740000

Client Success Agent

A South African ag tech company is seeking a Los Angeles based Client Success Agent who has a passion for agriculture and technology. This company offers a smart scouting platform to identify pests and diseases in tree crops.?RESPONSIBILITIES:Supporting the regional business development managers to get their prospective leads across the lineWalking clients through their processed data via video call or in personWork closely with the data operations team to ensure timely data turnaroundWork closely with the growth team to help grow a satisfied client baseLiaising with the product training team to schedule on the farm trainingHelp improve web-based software platform user engagement by keeping clients happyWork with the product team to ensure farmers feedback is taken into consideration for future product developmentMake sure clients/service providers are aware of any new developments regarding the platform and other products ??DESIRED PROFILE:One plus years of work experience in a client servicing roleEffective writing and communication skills Computer literate and tech savvyAny experience in the agricultural sector would be advantageousBachelors degree preferred

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