Crop & Sales Advisor USA

Job Listing No: 9740000

Crop & Sales Advisor USA

Job PurposeObjective is to assist the Territory Manager to promote, sell and support Pelemix products to soft-fruit (berry), marijuana (legal) growers and key professional grower accounts (in the fruit tree nursery, bedding plant and potted plant sectors) as assigned by the Territory Manager by offering extensive product knowledge and technical know-how.This person is responsible to advise customers of the best practices/use from the available resources as they pertain to growing various crops in Pelemix coco-coir, resulting in actual sales.The new position responsibilities are a key part of Pelemix?s North American strategy to further penetrate and grow the market.??Duties and ResponsibilitiesCrop AdvisorTechnical SupportGuide growers to be successful with Pelemix productsRecommend best production practicesHandle complaints professionally and recommend possible solutionsCollaborate with Pelemix Crop Specialists (agronomists)Gather available technical and specialized product knowledgeReview product and production issuesShare product and crop experiencesSetup, guide and evaluate customer product trialsCollect information and resultsShare information and results with Pelemix Crop Specialists (agronomists)?Sales Advisor and Sales SupportTake and record orders in person or over the phone/e-mailPrepare and send quotesProcess ordersUpdate customer information in databasesProvide solutions to inquiries (process email, web and phone inquiries)Provide information to customers on new and complex productsProvide market intelligenceWork with customers and Territory Manager to resolve product credit requestsAssist Territory Manager with past due accounts?Customer Visits and ShowsIdentify customer needs and offer Pelemix product recommendationsIdentify resources to ensure successful outcomeSell Pelemix products and offer technical supportTravel to and support trade shows as requiredWork with multiple complex customers, as directed?QualificationsProven experience as crop specialist, technical support or field sales in horticultural or agricultural productsDemonstrate excellent market knowledgeExperience in working with growers and farmersKnowledge of computer systems and databasesAble to balance a customer-oriented and a results-driven approachProfessional approach in dealing with customer issuesProfessional, driven and outgoing personalityExcellent communication and interpersonal skillsOutstanding organizational and multi-tasking abilitiesSelf-motivated?RequirementsBachelor's degree or relevant technical diploma or equivalentMinimum 3-5 years of horticultural sales experience with grower relationships is requiredExperience with growing various (or specific) crops in soil, growing media or hydroponicsExcellent reputation in the industryWillingness to travel extensively – up to 50%

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