Customer Service – Apparel

Job Listing No: 9740000

Customer Service – Apparel

Kmart – Palmer, MA – Provides ‘World Class’ Member Service by surprising and delighting our members every day. Ensures basic and seasonal replenishment and merchandising and operational programs are established and maintained to improve sales and profitability in one or more department(s). Works in conjunction with the Department Lead in maintaining merchandise assortments and pricing integrity. Ensures customer care and selling are #1 priority Knows the store, services and location of merchandise. Tours area of responsibility and maintains visual appearance of department Makes eye contact, smiles and greets all customers that come within 10 feet. Demonstrates ‘take the customer to the merchandise’ policy. Assists in handling and solving customer needs, issues or complaints Demonstrates strong skill set in suggestive selling techniques Ensures that promotional programs and Ads are maintained, signed and replenished for the entire event or ad Checks discounted clearance merchandise weekly and ensure that it… – Permanent – Part-time

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