Customer Service Representative

Job Listing No: 9740000

Customer Service Representative

CHS has an exciting opportunity in our Processing and Food Ingredients division. We are looking for a Customer Service Representative to provide a high level of customer service to support sales, supply and logistics. You must have excellent communication skills, both verbal and written, along with excellent customer service skills.You will:
Build strong customer relationships through direct customer contact via phone, email, text or other communication avenues.Provide excellent customer service; research and resolve all customer questions and complaints in a timely manner.Enter orders for customers into order system; provide customers with release numbers and contract.Manage contract fulfillment; close contracts upon expiration date or extend per sales and supply.Track and communicate estimated arrive times for customer deliveries by truck and rail.Other duties as assigned.Basic Qualifications: (required)Associate?s degree (additional experience may offset degree requirement)Up to 1 year of experience to include:Customer serviceDatabase managementOrder entry and invoicingExperience managing multiple projects and schedulesProficient in MS Office (Excel, Word, Outlook)Preferred Qualifications: (desired)Bachelor?s degreeExperience supporting sales

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