Customer Service Representative

Job Listing No: 9740000

Customer Service Representative

ADM Investor Services has been a leader in the futures brokerage industry for more than 50 years. We are a registered Futures Commission Merchant providing comprehensive services to retail, commercial and institutional clients. Our work is supported through a network of Introducing Brokers, non-clearing FCMs, branch offices, subsidiaries and sister companies across the United States and around the globe.
ADMIS is a wholly-owned subsidiary of the Archer Daniels Midland Company (NYSE: ADM).
Learn more at http://admis.com/. For more than a century, the people of Archer Daniels Midland Company (NYSE: ADM) have transformed crops into products that serve the vital needs of a growing world. Today, we?re one of the world?s largest agricultural processors and food ingredient providers, with approximately 31,000 employees serving customers in more than 170 countries. With a global value chain that includes approximately 500 crop procurement locations, 270 ingredient manufacturing facilities, 44 innovation centers and the world?s premier crop transportation network, we connect the harvest to the home, making products for food, animal feed, industrial and energy uses. Learn more at www.adm.com. Customer Service Representative ? Quarry Bay, Hong KongADM Investor Services, Inc.This is an exempt level position. Job Responsibilities:? Serve and maintain good relationship with internal customers? Provide sales support service to broker team? Follow up customer onboard / KYC document? Assist in serving DMA customers? Answer, coordinate and solve customer inquiries and issues? Provide marketing support, include maintaining and updating social media page Job Requirements:? Good communication skills? Fluent in English and Chinese (both Cantonese and Mandarin)? Sound knowledge of financial industry? Solid experience in customer service? SFC license holder Relocation assistance is not available with this position. This position offers a complete benefit package, including 401K/ESOP, pension, health, life and dental insurance. ADM requires the successful completion of applicable pre-employment drug screen, medical questionnaire and a background check. ADM is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and veteran?s status.

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