Customer Service Representative

Job Listing No: 9740000

Customer Service Representative

JBS Carriers Hyrum, Utah?is looking for a Customer Service Representative to join our team!
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Position Title: Customer Service Representative ???????
Department: Customer Service Operations?????????????????????????
Location: JBS Carriers????????????????????????????????????
Title of Supervisor: Customer Care Specialist ??
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Principle Responsibilities:
Work with an assigned geographic area or customer group to solicit customers and book loads
Area or customer group will change from day to day, determined by coverage needs
Schedule customer pickup and delivery appointments
Data entry of appointments in TMW
Update customers on any late deliveries
Update JBS Carrier?s Drivers on revised and/or update appointments times
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Working Conditions: General office environment
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Requirements:
Education: ?High School Diploma/GED, some college coursework preferred
Experience: One to three years customer service experience
Special Skills:
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Computer knowledge (data entry)
Knowledge of current DOT hours of service rules and regulations would be a plus
Service and Sensitivity
Positive attitude
Ability to work as a team player




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