Customer Service Representative – Erlanger, KY (Cincinnati Metro Area)

Job Listing No: 9740000

Customer Service Representative – Erlanger, KY (Cincinnati Metro Area)

For more than a century, the people of Archer Daniels Midland Company (NYSE: ADM) have transformed crops into products that serve the vital needs of a growing world. Today, we?re one of the world?s largest agricultural processors and food ingredient providers, with approximately 32,000 employees serving customers in more than 160 countries. With a global value chain that includes approximately 500 crop procurement locations, 250 ingredient manufacturing facilities, 38 innovation centers and the world?s premier crop transportation network, we connect the harvest to the home, making products for food, animal feed, industrial and energy uses. Learn more at www.adm.comCustomer Support Representative ? Erlanger, KY (Cincinnati Metro Area)ADM Nutrition This is a full time, non exempt position
MAIN FUNCTION:
The Customer Support Representative II (CSR II) position is an integral part of the Customer Care team and reports to the Associate Director of Customer Care.
The CSR II is responsible for the customer order process from entry to delivery and is accountable for several targeted growth accounts.
This position requires the ability to independently resolve transactional questions and problems with minimal supervision.
The CSR II position also requires organization skills, detail orientation, analytical skills, effective communication and a customer-centric mindset.
This role requires proficiency in all computer systems that support the order entry process.
The Customer Support Representative II will also support Strategic Support Managers and will perform routine administrative tasks in support of customer needs and business requirements. KEY SKILLS & COMPETENCIES:
Excellent verbal and written communication skillsExhibit professionalism and willingness to live our ADM valuesExceptional attention to detailResults orientedCritical thinking skills Demonstrated team work Dependable and accountable
Learning agility and flexibility to adapt to change DESCRIPTION OF WORK PERFORMED:
Interactions to create positive customer relationships Effectively manage targeted growth accountsAccurately & efficiently enter customer ordersProvide timely order status updates to customers Understand customer needs and demands to proactively manage supply chains and minimize delaysAnalyze and creatively resolve issues related to order entry concerns Provide analytic and commercial support to Strategic Support ManagersPrepare, submit, and monitor daily and ad hoc reportsEngage in a professional and collaborative manner with internal team membersProvide feedback and ideas to create better efficiency and processesMulti-task in a fast paced environmentKnowledge of and adherence to all ISO procedures and requirementsPerform other duties as required REQUIREMENTS: Minimum of a 2 year college degree (Associates Degree) supplemented with at least three (3) years of relevant work experience.
Equivalent combinations of education and experience will be considered.Demonstrated capacity to excel within high risk, fast-paced work environmentProficient in Microsoft Office tools including Word, Excel and Outlook with basic mathematics skillsAbility to assess business and financial risk and exercise sound judgment in making decisions The ability to hear and speak clearly; read, comprehend, and communicate, orally and in writing, in order to effectively communicate in person, by telephone and in written form. Position requires sitting for prolonged periods of time, heavy phone use, and standing, bending, kneeling and operating a keyboard. .
Relocation assistance is not available with this position.
This position offers a complete benefit package, including 401K/ESOP, pension, health, life, vision, and dental insurance.
ADM requires the successful completion of a pre-employment drug screen and a background check.
ADM is an EOE for minorities, females, protected veterans and individuals with a disability.

Apply for this job.




Similar Jobs For "Customer Service Representative – Erlanger, KY (Cincinnati Metro Area)"



 Jobs by Indeed job search

Collections Specialist

Company: General Revenue Corporation
Location: Mason, OH 45040
Independent motivation, high integrity and result-oriented work ethic. Educate customers on available payment options. Customer Service or Sales Experience. To apply for this job vacancy in General Revenue Corporation you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 4 hours ago

CHILD SUPPORT CASE PROCESSING ANALYST - 73005163

Company: The State of Florida
Location: Orlando, FL 32801
In addition, this position will interview customers face to face and/or over the telephone. Responses to qualifying questions must be verifiable by skills and… To apply for this job vacancy in The State of Florida you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 1 hour ago

Student Services Specialist

Company: North Carolina Central University
Location: Durham, NC 27707
To take initiative to see projects and assignments through to completion; Knowledge of office and record management; Primary Function of Organizational Unit. To apply for this job vacancy in North Carolina Central University you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 1 hour ago

National Accounts Client Partner - Remote

Company: DentaQuest
Location: Connecticut
Develop and maintain relationships with appropriate functional areas within DentaQuest to ensure effective contract performance. To apply for this job vacancy in DentaQuest you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 2 hours ago

Customer Support Representative

Company: Solera
Location: Minneapolis, MN 55401
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. To apply for this job vacancy in Solera you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 3 hours ago






Note: This job listing with titled "Customer Service Representative – Erlanger, KY (Cincinnati Metro Area)" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.