Customer Service/Clerical

Job Listing No: 9740000

Customer Service/Clerical

CGB Enterprises Inc. is searching for an exceptional candidate for clerical work. This position works with others in a team environment to ensure accurate information and superior customer service. Job Summary — This position is the customer's first point of contact for a busy grain facility. Uses a high level of professionalism in the handling of customers primarily by phone. Provides other clerical support to the facility in the areas of A/P and other accounting type duties. Job Location–Cincinnati, OH Primary Job Duties
Provides exceptional customer service through the professional handling of all incoming calls *
Greets all visitors to the facility and ensures that they are placed in contact with appropriate person *
Monitor, enters and maintains Accounts Payable multiple locations *
Provides clerical support for our ISO program *
Provides clerical support for our Direct Haul program
Job Requirements
Exceptional customer service skills, telephone etiquette, strong verbal and written communication skills a must *
Strong computer skills. Working knowledge of Microsoft Office required *
Able to confidentially manage customer accounts *
Strong ability to multi-task and with exceptional attention to detail *
Must prefer a team environment *
Good organizational skills required *
Time Management skills required — must be able to prioritize work tasks *
Problem solving and critical thinking skills required
Min/Max Experience Required–Minimum 12 Months Experiencein a similar professional role. Experience in Grain Industry a plus.
Degree Required–BS/BA Preferred. HS Diploma or equivalent required.
As a large, successful company who prides itself on its stability, CGB Enterprises, Inc. offers a stellar benefits package which includes the following: medical and prescription drug, dental, vision, life & disability insurance, 401(k) retirement plan with company contributions, flexible spending accounts, paid leave (holidays, vacation, sick), wellness program, recognition programs, community involvement opportunities and much more! Salary is commensurate with experience.
About this company: Founded in 1970, CGB is known as an innovative and progress leader in the grain and transportation industries. CGB Enterprises Inc. (CGB) is a private US corporation with foreign ownership (Japanese). The Zen-Noh group and the Itochu group are each 50% owners of CGB. The owners consider CGB to be a long term, strategic investment and have jointly owned CGB for 20+ years. CGB ( is a corporate holding company for a diverse group of businesses involved in: domestic & export grain operations, farmer risk management services, fertilizer wholesale and retail, inter-modal bulk product terminaling, vessel anchorage & stevedore services, barge-rail-truck logistical and transportation services, barge fleeting & shipyard repair services, oilseed processing, and mortgage financial services. These businesses employ approximately 2,300 (+/-) people in 22 states. The grain operations constitute CGB's core business, employing nearly 950 of the employees. Application Instructions: Please apply at our career site online at CGB Enterprises, Inc. is an Equal Opportunity Employer.Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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