Desktop Infrastructure Engineer
Zoetis is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on 60 years of experience, we deliver quality medicines and vaccines, complemented by diagnostic products and genetic tests and supported by a range of services. We are working every day to better understand and address the real-world challenges faced by those who raise and care for animals in ways they find truly relevant.Our name, Zoetis (z-EH-tis), has its root in zo, familiar in words such as zoo and zoology and derived from zoetic, meaning “pertaining to life.” It signals our company”s dedication to supporting the veterinarians and livestock producers everywhere who raise and care for the farm and companion animals on which we all depend on.Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact.Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.Engineering, Delivery, Support * Engineer and deploy standardized client endpoint solutions and services
* Security focused desktop engineering * Technology standards & roadmaps * Contribute to enterprise systems architecture and design * Drive the standardization and rationalization of the Zoetis infrastructure platform * Assist in the creation, maintenance and communication of the Zoetis Client platform technology standards * Work with chosen service providers in the deployment and ongoing support of all Client endpoint services * Engineering level support of Client platform and services * Security Tool integration and performance testing * Lifecycle management of all relevant technologies * Project Management for med-large Infrastructure projects Additional responsibilities – in collaboration with other IT groups * Interact with vendors and other technical support teams for monitoring & management, systems maintenance and enhancements etc. * Partner with the Security & Network teams to develop secure, innovative, high business value client solutions * Manage vendor relationship(s) as appropriate, including SLA monitoring, development of new services, continuous improvement initiatives * Provide appropriate technical and operational input to the sourcing and procurement of infrastructure hardware and software purchase, licensing, service, and maintenance contracts, etc. * Project a culture of flexibility, “get it done”, collaboration, “how can I help?”, Keep It Simple * Work with senior level management to provide program updates, solicit feedback, and follow through on critical escalations * Develop management dashboards and reporting to analyze operational metrics and drive continuous improvement initiative QualificationsEducation * Bachelor”s degree in a recognized and relevant technical or business-related field, or equivalent practical experience Experience * 5-6+ years of relevant work experience * Recent relevant experience in Windows platforms, technologies and services * Clear understanding of IT Infrastructure lifecycle: Architecture, Design and Operations. Working knowledge of all areas of IT Infrastructure. * Diverse technical team experience * Experience in a commercial environment, preferably life sciences, with the ability to manage and prioritize multiple projects and resources concurrently, managing budgets and forecasts for IT investments.
* Knowledge of pharma/animal health or similarly “regulated” businesses Technical Skills * Advance experience with Group Policy, configuration management, OS image engineering and deployment (BigFix experience a plus)
* Microsoft Azure Services, including Azure Active Directory, modern authentication architectures, OMS, Autopilot, Intune and Microsoft Office 365 is preferred * Modern Workplace technologies. * Excellent root cause analysis skills * Experience with scripting languages (e.g., PowerShell, Java scripting, Perl scripting, VBScripts) is a plus Travel Requirements * Expected to be ~10%