Director – Global Technology Delivery (Business Applications)
Position PurposeThis position is accountable for global strategy, delivery and operations of globally developed software, integrations and mobility solutions.?Key accountabilities will be to lead Cargill global software development (web-based and on-prem), application integration, EDI and mobility solutions, setting the standards for the full software development life-cycle in collaboration with Enterprise Architecture. The Technical Services Application Lead will drive these standards with the regional delivery leads, CBS centers and 3rd party providers, involved in the delivery of software, to ensure we have the software development capability required to deliver innovative and differentiating solutions with the speed and agility required by our business partners.This position will be accountable for the overall budget oversight/roll-up across the global and regional software development portfolio.Global Portfolio?? Will own the global portfolio budget setting for globally provided technical services and drive overall budget for technical services with regional delivery organizations, CBS and 3rd party providers. Will have budget execution oversight for all solutions under management by the global technical services team, which includes integrations, mobility solutions, centrally managed software, EDI solutions, software accelerators, patterns and tools. Will drive pricing and recovery models for people and capital spend to support the technical services portfolio.Region Portfolio?? Will facilitate target/roll-up of budgets with CBS and region leaders responsible for budget targets, pricing and recovery models for people and capital spend to support region specific technical solutions and services. Responsible for negotiating across regions to meet overall budget target outcomes.This position will be the IT Delivery Sponsor for all global initiatives in the technical services portfolio. This includes proper governance and key stakeholders are engaged, providing overall delivery oversight of scoping and delivery work and acting as a quality partner to ensure delivery excellence. This positions will leverage regions (e.g. PMO, Technical Enablement teams), value enablers (e.g. EA, CBS) and partners to deliver end-to-end technical delivery of solutions.This position will be responsible for setting and executing the strategic vision of the Global Technical Services team. Ensuring the global Technical Services team is delivering on its promises to the business, and creating a high performing environment across Cargill and partners. . This includes but not limited to: driving software modernization and standardization, driving for the right tool and methodology adoption (Agile, DevOps, Waterfall, Cloud/On Prem) in line with technical solution goals and business expectations. Engagement results for employees and clients will be used as measures of effectiveness.In Review, this position will have accountabilities in the following areas:Visionary leader to drive software development for CargillEngaged leader and recruiter of talent and high performing teamOwner of the portfolio/service strategy for global and regional software development solutions.Delivery oversight of program/project delivery and operations for the software development capability and developed solutions.Portfolio review of technology portfolio?s (eg integration, mobility, EDI, custom apps ) in collaboration with the business capability owners, Global IT business partners and portfolio owners in applications and infra.Budget oversight across Global and Region technology enablement portfolioGuides innovation/transformation and continuous improvement efforts in the software development space.Delivers against key business and operational SLA?s/KPI?s across the delivery ecosystem. Manages key vendor relationships at the portfolio level for both software and services partners.Drives appropriate standardization and uniqueness across the portfolio.Chief evangelist internal/external for technical delivery to bring new ideas, collaboration and benchmarks to improve what and how we perform.Principal Accountabilities?35% ?- Service Delivery Model and Strategy?Drive the strategy for software development tools and processes in light of Cargill?s software development needs.?Implement standards around software development to drive productivity improvements and agile delivery enabling a culture of failing fast and iterative development practices.Create and execute strategies to effectively and efficiently deliver application design and build activities within and across multiple application process domains and regions for centrally led global capabilities.Create and execute strategies to effectively and efficiently deliver application maintenance and support activities within and across multiple application process domains and regions for centrally led global capabilities.Partner with regional application leads to create and deliver center led strategy and governance for the IT and integration portfolio roadmap and rationalization around center led software development and integration capabilities.Develop and implement strategic and flexible resource and delivery models to satisfy long term view of demand and provide centrally led delivery model regionally in alignment with Global IT Strategy.Partner with strategic sourcing, supplier governance office, finance, and Cargill Business Services (CBS) to effectively leverage internal and external technical delivery capabilities creating scalable and globally consumable models supporting the regions.Identify and implement opportunities to leverage synergies across regional application and technical services teams.Champion, lead, and align in activates to enable Global IT function strategy and initiatives.20% – Application Design and Build (ADB) & Application maintenance and support (AMS)Responsible for daily management and excellence of the Technical Services ADB and AMS organizations providing centrally led global capabilities, delivery models, governance, and strategy of IT and integration across application domains and regions.Ensures technical architects and tool leads are established and operating to necessary level of maturity aligning EA reference architectures and design patterns supporting regional projects execution including use of KPI?s, metrics & scorecard measurements to drive continuous improvement and delivery excellence of solution design and build in partnership with other Global IT teams and processes (i.e. PMO, application domains, etc.).Ensures application service managers and application owners are established and operating to necessary level of maturity with the ITIL service management process including the development and use of KPI?s, metrics & scorecard measurements to drive continuous improvement and operational leadership in partnership with other Global IT teams (i.e. Infrastructure, application domains, etc.) addressing non-compliance with corrective actions.Lead and incorporate industry best practices around design, build, development life cycle, and incident cApply for this job.