Director, Technical Operations

Job Listing No: 9740000

Director, Technical Operations

Description/Job SummaryTake the next step in your career and act on this opportunity to join the quality team of a major agricultural lending institution! FCS Financial is seeking an independent, confident, pro-active self-starter.  The Director, Technical Operations leads the design, implementation, and maintenance of the Association’s technology infrastructure.  This is a fast-paced, challenging, and mobile environment. This position is located in Jefferson City, Missouri.  This position will be open until filled.This position is classified as Exempt under the Fair Labor Standards Act.Department:   Information Services  Reports To:  Chief Information OfficerSupervises:   1-3 technical professionals  Responsibilities/DutiesInfrastructure ManangementPlans, designs, develops, and implements technical infrastructure and platform solutions and related systems to ensure user’s needs are met and data is processed according to company specifications and requirements, and services are able to be delivered according to the platform and channel strategy of the organization.Users include both internal and external customers,Designs, implements and manages an ecosystem of vendors and partners to provide infrastructure, services, application and business capabilities for the organization.Develops, updates, and implements policies, procedures and standards related to systems, technology, and related infrastructureEnsures hardware and software is maintained, kept up to date, and well secured.Prepares and maintains technical specifications and related documentation to secure procedures and prevent system failure.Business and Technology PlanningCollaborates with company management and staff to establish long-term strategies, annual business plans and budgetsMaintains an understanding of company business strategies and needs and researches, selects and recommends technology strategies to achieve and support them.Keeps up to date on technology and related business trends and capabilities and recommends the application of new capabilities to promote innovation and ensure the organization is aware of opportunities.Staff Leadership and DevelopmentSelects, trains and evaluates technology professionalsPromotes professional development through leadership and mentorshipAssigns work and provides work guidance and directionOperational and Project ManagementManages budget and controls expenses effectivelyIdentifies and prioritizes technology-related projectsManages projects; scope, timeline and budgetMonitors resources and capacity and allocates resources to accomplish projectsExternal Resource ManagementResearches and makes recommendations on hardware and software purchases.Negotiates with vendors on behalf of the company to ensure cost-effective purchasing decisions.Identifies, recommends, and manages external partners, vendors and other 3rd-party resources. Communicates and collaborates with other technology resources in the Farm Credit System and financial services industry.Other duties as assigned to meet the needs of the organization.Scope of Responsibilities: Responsibility Measure Supervision 1-3 direct reports Required SkillsMinimum QualificationsBachelor’s degree in computer science, computer information systems or related degree5 years of related experience1 year of supervisory experienceOr an equivalent combination of education and experience sufficient to perform the essential functions of the jobRequired Knowledge and SkillsTechnical capability: Expert technical knowledge in the use and application of current infrastructure, networking, storage, database, platform and related technologies and systemsSkills in Strategic ThinkingSkills in Leadership, coaching, mentoringSkills in Communication Proficiency: Oral, written and presentation communication skills sufficient to discuss a variety of job-related topics, and to effectively communicate complex topics to a variety of audiencesSkills in TeamworkExpert knowledge of technical policies, processes and standardsWorking knowledge of the budgeting processSkill in communicating objectives and delegating responsibilitySkill in planning and coordinating projects related to the implementation of technology solutionsSkill in analyzing complex technical data by using logic and quantitative reasoningSkill in setting priorities to reflect the importance of job responsibilitiesResponsible to appropriately protect the confidentiality, security, and integrity of the Association’s systems and data and clients’ data

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