Dispatcher (Agriculture) – (Grand Forks, ND)
Description:Do you have excellent data entry skills with great accuracy? Do you have a strong ability to apply mathematical concepts such as fractions, percentages, and ratios to practical applications? Do you have excellent interpersonal skills? If so, we want to hear from YOU!For nearly a century, Wilbur-Ellis has experienced success and growth in marketing and distributing agricultural products and services. Join us and grow your career with a strong and profitable industry leader offering competitive compensation, tremendous growth and development opportunities, and a people-first work environment. Come grow with us!General Purpose and Scope of Position:Wilbur-Ellis is seeking an experienced career-minded Dispatcher to be part of a close, efficient team. This position coordinates product shipments and transfers between branches and distribution center as well as assisting in all aspects of customer service including product selection, order processing and inventory management.?Key Skills and Abilities Include:Must be able to read, analyze and interpret written procedures and reports.Ability to respond to common inquiries or complaints from other employees, customers, regulatory agencies, suppliers, etc.Must be able to deal effectively with different personalities.Ability to apply mathematical concepts such as fractions, percentages and ratios to practical applications.Ability to define problems, collect data, establish facts and draw valid conclusions.Ability to sit at desk or computer terminal to perform writing, and keying/typing information.Key Personal Attributes Include:High school graduate or equivalent.Fluent in English, both verbal and written. Bilingual preferred, not mandatory.Good communication skills on the telephone, two-way radio and with the general public.Must possess good computer skills including knowledge of MS office.Must possess good mathematical skills.Strong customer service orientation required, including the ability to effectively respond to telephone calls and customer inquiries.Must have strong organizational skills with ability to prioritize multiple assignments.Specific Responsibilities Include:Process calls from our salesmen, customers and other branch locations for orders of materials.Take orders, process and prepare for pickup or delivery. Complete in an accurate and timely matter to ensure satisfactory billing.Coordinate shipments of various products with trucking companies.Coordinate transfers of product between branches and main site.Contact trucking companies to coordinate shipments and instruct drivers on requirements of the loads.Inventory tracking and control.Operate truck scale and complete weight tags, bills of lading and hazardous materials shipping papers.Answer telephone and computer inquiries about product orders.Communicate directions and instructions, both verbally and in writing, to customers, vendors, other employees and the public.Conduct physical inventory counts of products stored in warehouses and bulk storage areas.Calculate total quantities of products by weight and/or volumetric measurements.Performs receptionist duties as needed by responding to calls and visitors in a professional manner.Process incoming and outgoing mail, order and maintain office supplies, maintain computer and other hard and soft filing systems.Operate truck scales and complete weight tags and shipping papers.Use standard office equipment; Fax machines, postage machines, copier machines, etc.Provide backup and assistance to other dispatchers and/or receptionist, answering phones.Process calls from our salesmen, customers and other branch locations for orders of materials.Take orders, process and prepare for pick up or delivery.Coordinate transfers of product between branches and main site.Contact trucking companies to coordinate shipments and instruct drivers on requirements of the loads.Operate truck scale and complete weight tags, bills of lading and hazardous materials shipping papers.?Compensation and Benefits:Competitive wage depending on experienceEmployee health and retirement benefit offeringIf you are currently a Wilbur-Ellis employee, please notify your Manager prior to applying for this position. Thank you!COMPANY CULTURE :Wilbur-Ellis is a company you can be proud to call your employerWilbur-Ellis markets and distributes agricultural products, animal feed and specialty chemicals and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.Wilbur-Ellis is for and about peopleWilbur-Ellis has enjoyed over ninety-three years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit and a dedication to quality work, our customers and each other.Wilbur-Ellis invests in the industry?s best workforceWilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.QualificationsEducation Preferred:High School or better.Job Code : DISPA02075Apply for this job.