Documentation, Customer Service Representative-Decatur, IL

Job Listing No: 9740000

Documentation, Customer Service Representative-Decatur, IL

For more than a century, the people of Archer Daniels Midland Company (NYSE: ADM) have transformed crops into products that serve the vital needs of a growing world. Today, we?re one of the world?s largest agricultural processors and food ingredient providers, with approximately 31,000 employees serving customers in more than 170 countries. With a global value chain that includes approximately 500 crop procurement locations, 270 ingredient manufacturing facilities, 44 innovation centers and the world?s premier crop transportation network, we connect the harvest to the home, making products for food, animal feed, industrial and energy uses. Learn more at www.adm.com.Documentation – Customer Service Representative (CSR)? Decatur, IL This is a non-exempt level position.Job Responsibilities: Create, handle and manage container shipping documents as well as managing all necessary documents for customer payment, L/C application and bank negotiation. Act as liaison with both internal (traders, trade finance, logistics, customers) and external parties (suppliers, customer, shipping companies etc).Assist with various functions within the NA Container Export groupMust be analytical, have problem-solving ability, well organized and possess the memory skills to retain situations along with the thought process to act with self-direction. Job Requirements: Associates degree or 1-2 years of experience equivalent and prevalent to the position based on descriptionProficiency in Microsoft Office programs (Word, Excel, Power Point and Outlook) requiredMust be analytical, have problem-solving ability, well organized and possess the memory skills to retain situations along with the thought process to act with self-direction.Must be able to hear and speak clearly; read, comprehend and communicate, orally and in writing in order to effectively communicate in person or by phonePosition requires standing, filing, bending, kneeling, keyboarding operations, sitting for extended periods of time and working on the telephoneAttention to detail requiredKnowledge of UCP, Letters of Credit preferredKnowledge of GAFTA contracts preferredRelocation assistance is available with this position.
This position offers a complete benefit package, including 401K/ESOP, pension, health, life and dental insurance. ADM requires the successful completion of applicable pre-employment drug screen, medical questionnaire and a background check.
ADM is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability and veteran status.

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