Employer Installation Specialist – Hartford, CT
Details: Position Description: Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work. This position is responsible for managing the delivery of medical and pharmacy products in assigned states as requested in each monthly PRIME version, including but not limited to creating medical product tables, creating health and pharmacy availability tables, creating test cases and conducting testing for new medical and pharmacy plans. Will partner with all levels of the organization – corporate, underwriting, actuarial, customer service, claim installation, case installation and the health plans to deliver new products and determine health plan specific needs. Candidate will develop, document and communicate new medical and pharmacy products to various downstream business partners. Will serve as subject matter expert for plan designs, benefit standards and regulatory application for assigned states. Will participate in area process improvement efforts, represent area in cross-functional project teams and assist manager with training of new employees and less experienced employees. This role requires independent decision making inclusive of root cause analysis and resolution.Primary Responsibilities: Overall employer contract loading and using various databases and/or source documents Research Installation Issues and develop customer specific resolution Meets or Exceeds Product Table Billed Quality MetricsApply for this job.