Field Service Technician

Job Listing No: 9740000

Field Service Technician

SUMMARY: Senior Field Service Technicians are responsible for accurately diagnosing mechanical, electrical, and hydraulic issues, repairing found issues, inspecting both new and used equipment and building a professional and friendly rapport with customers.  This position requires traveling within established territories. GENERAL RESPONSIBILITIES: Ability to apply practical knowledge to service electrical and hydraulic systems, both in house and in the field.Ability to accurately repair mechanics, including machine drive train, frame, suspension, spraying systems and spreader system.Diagnose and program CAN-controlled electrical systems.Program, diagnose and troubleshoot Raven and Ag Leader sprayer and spreader controllers and understand their functionality.Inspect new and used equipment prior to sale, perform necessary service work based upon thorough inspection.Perform preventative maintenance inspections on customers equipmentTravel, including overnight, is required.Complete proper paperwork in an efficient and timely manner.Attend and participate in service trainings when available.Resolve customer’s concerns efficiently and effectively.Promote a positive attitude at all times.Maintain a professional appearance and demeanor.Exhibit a high level of customer service on a daily basis.Professionally represents the Company. Education and Experience: 3 years related experience required.Background in agriculture industry preferred.Knowledge of the fertilizer/chemical industry a plus.Understanding of agricultural technology preferred. Skills Required: Skilled in MIG and Arc welding practices and proper oxy-acetylene torch and plasma cutter techniques.Must be able to develop a thorough understanding of products sold.Excellent people skills, strong drive to succeed and a team player.A high energy level.Displays self-discipline.Must have a valid driver’s license.Responsible for owning/purchasing their own tools Independent Ag Equipment is an Equal Opportunity Employer

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