Field Technical Service Rep II

Job Listing No: 9740000

Field Technical Service Rep II

At BASF, we create chemistrythrough the power of connected minds. By balancing economic success withenvironmental protection and social responsibility, we are building a moresustainable future through chemistry. As the world?s leading chemical company,we help our customers in nearly every industry meet the current and futureneeds of society through science and innovation.We provide a challenging and rewarding workenvironment with a strong emphasis on process safety, as well as the safety ofour employees and the communities we operate in, and are always working to formthe best team?especially from within, through an emphasis on lifelong learningand development. And we are constantly striving to become an evenbetter place to work. BASF has been recognized by Forbes Magazine as one ofAmerica?s Best Employers in 2017. Come join us on our journey to createsolutions for a sustainable futureField Technical ServiceRepresentative II (1901104) ? Charleston, SCWhere theChemistry HappensWe areseeking a professional like you to support the daily operation of BASF productsin a Customer Automotive Assembly Plant by providing on-site technical andapplication knowledge. In this role, you will respond to customer requirements,enforce product quality/performance specification, and support newproduct/application development. You will provide on-site expertise of productperformance including color management, defect identification, and correctiveaction if necessary. You will also develop and support customerrelationships.  This rolesupports the efforts of a BASF sales/technical team to assure value to thecustomer for product technical support and problem investigation, analysis, andresolution. You will assure product performance meets or exceeds customerexpectations and supports business objectives to be our customer?s supplier ofchoice.You willdemonstrate the technical and professional expertise to enhance BASF?sreputation with the customer. Additionally, you will integrate within thebusiness and technical community to bring additional value to ECO coatingscustomers. You will control key performance indicators within product serviceenvironments to drive problem resolution and product improvement initiativescritical to customer performance expectations.Formula for Success
Leveraging your educational and professional
background in paint applications or manufacturing, you will provide
on-site expertise of products, their application and performance.
Utilizing your inventory control/ERP
knowledge, you will collect and analyze data and apply results to make
material and/or process recommendations.
Your strong attention to detail will
allow you to continuously inspect and evaluate painted units for defects
(e.g., sags, thin paint, drips craters and for proper topcoat application.)
Your excellent interpersonal skills will
help you with interactions with the team and management at our customer
Your strong leadership ability will
allow you to run a shift on your own with minimal supervision.
Create Your Own Chemistry: What We Offer You
Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you?the whole you?in all stages of your life and career. With you@BASF, you create your own chemistry.
The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you?ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.
BASF provides interesting and challenging learning and development opportunities to help you make the most of your talents and your job.

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