Foreign Trade Rep
At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world?s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation. We achieve this through our commitment to continuous improvement and operational excellence, which gives us the opportunity to set and deliver on ambitious, long-term goals. We provide a challenging and rewarding work environment with a strong emphasis on process safety, as well as the safety of our employees and the communities we operate in, and are always working to form the best team?especially from within, through an emphasis on lifelong learning and development. This allows for our employees to innovate and generate new ideas, put them into action, and gain insights from them to further advance our collective expertise.And we are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America?s Best Employers in 2017. We strongly support the spirit of collaboration through effectively involving team members and colleagues from other relevant units when developing and executing strategies and projects. Come join us on our journey to create solutions for a sustainable futureForeign Trade Representative (1900222) – Houston, TXWhere the Chemistry HappensWe are seeking a professional like you to represent BASF as the primary point of contact for export affiliates and customer orders, with responsibility for the entire order fulfillment process, including export order documentation. For further information on Agricultural Products with BASF, please select: BASF: Create Chemistry with the Agricultural Products Division Formula for Success Leveraging your education and experience in Customer Care, Foreign Trade and/or Supply Chain (customer collaboration; order management), you will monitor and administer programs and strategies developed by the business, such as product inventory management during sales allocation or control.Successfully engaging across the organization, you will serve as the liaison for BASF affiliates, customers and external service providers which support the order fulfillment process.Demonstrating your strong problem-solving skills with a continuous improvement mindset, you will work as a member/leader of special or ongoing projects that are important to continuous improvement of the businesses. Additionally, you will establish and improve work procedures and processes that support the company and departmental standards.Your strong written and verbal communication skills will be essential as you prepare and/or present relevant topics for use at sales, customer or other business meetings.Utilizing your computer proficiency with Microsoft Office (especially Excel/Word) and web-based applications will be a valued asset as you own the receiving, processing and follow-up requirements off orders and inquiries with direct communications and use of system and reporting tools, mostly within the SAP environment.Your ability to set priorities and manage time in a dynamic work environment will serve you well as you participate in making decisions and resolving challenges within established guidelines in a fast-paced, multi-input environment.Your commitment to customer satisfaction will be essential as you receive, process and follow up on customer complaints/nonconformances. Additionally, you will directly initiate necessary action required to remove any obstacles between customers' requirements and BASF's ability to satisfy them.Your keen attention to detail will be a valued asset as you monitor work queues to ensure orders are fulfilled as required and expedites shipments.Working effectively as a team player, you will participate in orientation and training for new hires and secondary trainer for new hires and mentoring of peers.Create Your Own Chemistry: What We Offer YouAdding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you?the whole you?in all stages of your life and career. With you@BASF, you create your own chemistry.The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you?ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.BASF provides interesting and challenging learning and development opportunities to help you make the most of your talents and your job.Apply for this job.