Grain Customer Service Specialist – Evergreen FS – McLean, IL
?Evergreen FS is farmer-owned?cooperative serving the needs of customers in McLean, Woodford, Livingston, Dewitt and Macon counties. Providing a full range of farm supplies and services including agronomy, seed, fertilizer, fuel, structures, custom turf, financing, marketing advice and products. Specializing in the production of corn and soybeans and operate several grain elevators as part of our operations. Evergreen FS offers a full line of energy products including gasoline, ethanol, biodiesel, diesel fuel, propane and lubricants to our customers at competitive prices. Evergreen FS is a member of the GROWMARK system.?PURPOSE AND SUMMARY STATEMENT Responsible for scale operations, customer service, communications, clerical tasks, and other duties as assigned. ESSENTIAL JOB FUNCTIONS Properly weigh each scale ticket on every load delivered/shipped by the grain elevator. Properly inspect and grade each grain sample and enter correctly into computer system. Greets customers and thanks them for their patronage. Answers customer questions and reports customer complaints. Maintain confidentiality with all customer information and data. Assist with grain settlements as needed. Answer the telephone promptly in a courteous and professional manner and provide exceptional customer service. OTHER JOB FUNCTIONS Maintain cleanliness of the office environment. Performs all other duties as assigned. REQUIREMENTS Normally requires a high school diploma or equivalent and farm or agriculture knowledge helpful. Work flexible hours through the harvest season which runs approximately mid-September to mid-November. Hours dependent on the weather and length of season. Weekends hours required. Must be able to stand for long periods of time, lift up to 20 pounds, work in a fast paced environment, familiar with using a computer and printer and be a team player. Frequently exposed to dust and moderate noise level. Evergreen FS, Inc strives to provide a Total Rewards package that delivers exceptional pay for exceptional performance, recognizes your dedication to our mission and helps us attract and retain the highest caliber of talent. The cornerstone of our benefits package is the defined benefit pension plan along with a 401(k) plan, health and disability insurance, and other voluntary group benefit programs. Employment may be contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law. We are an equal opportunity employer.Apply for this job.