Help Desk Analyst I

Job Listing No: 9740000

Help Desk Analyst I

Robert Half – Hudson, OH – You might be interested in Robert Half Technology’s new job opening for a Help Desk Analyst, if you want to work in an innovative and fast-paced environment. We need a creative with a talent for solving both routine and unique problems. This is a position that will support local and field users as a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Hudson, Ohio area and is a short term temporary opportunity. Major responsibilities – Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally – Manage correspondences on technical help tickets submitted via phone, email, and walk-ups – Independently investigate and implement solutions to technical issues – Diagnose recurring technical issues and implement solutions to address the root of the problems Job Requirements – Demonstrated knowledge of user administration and bug fixing in a clie… – Permanent – Full-time

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