Infrastructure Engineer – Voice (Boise, ID)
The J.R. Simplot Company is a diverse, privately held organization, with roots firmly planted in agriculture and agriculture-related businesses.
These endeavors have been around for centuries and will continue to be a vital part of the global economy.
We currently have a position available at our BUSINESS facility in Simplot Headquarters – Boise, ID.
Idaho As a WorkPlace Engineer at the J.R. Simplot Company, youwill be designing and managing the UCC environments on a global level. You will be responsible for evaluating, designing, configuring, andimplementing hardware and software components for cloud and on-premise voice,video, chat, IM and conferencing.
This will include, but is not limitedto, the following ecosystem technologies
Skype for Business (SfB), Teams,Avaya, Cisco and AudioCodes infrastructure. You will work with global team members to help maintaintechnical roadmaps and assist in project forecasting.
Additionally, youwill lead research and development efforts pertaining to development of newfeatures and capabilities within the global UCC ecosystem.
RESPONSIBLITIES:* Define, architect(design), and implement enterprise communication and meeting solutions coveringemail, voice, video, chat, and teleconferencing
* Design and implement the strategy for transitioning PBXvoice to SfB office and mobile voice* Define, in conjunction with users and service providers, thequality standards required to support business collaboration* Actively participate in developing operational models,processes, and procedures* Manage system setup and standardization of features andusage (Skype, Avaya, Cisco)* Install, configure, upgrade, support, and maintain onpremise Skype.* Create system documentation, testing, training, andpost-deployment/upgrade assessments including regular system health checks forSkype, including the mobile platform* Manage and monitor load balancing for Skype* Enable and support the use of mobility for voice, video andsharing of content QUALIFICATIONS andEXPERIENCE:
* Microsoft Skype for Business, Skype for Business Mobile,Infrastructure, and Clients* Microsoft Office 365 tenancy administration* Experience with implementing Office 365 and Exchange On-Line* Experience deploying Microsoft Skype for Business to plants,wireless environments, and remote locations
* Experience in migrating locations from legacy Avaya/Cisco toSkype Voice.* In-depth knowledge of Calling Plans & Routing.* In-depth knowledge of High-Availability computing andnetworking (load balancing, TCP/IP, DHCP, DNS)* PowerShell, and/or other scripting tools experience required* Deep technical expertise in messaging, video, voice, webconferencing (e.g. Skype, PexIP), and IP telephony technologies* UCC Communications Protocols (SIP, RTV, WebRTC, H.264, andH.323) and understanding the impact of QoS in the UCC ecosystem.REQUIREMENTS* Bachelor's Degree from 4 year college or university* 5+ years direct experience or 7+ years related experience. * Foundational and specialized certification in a relevant infrastructure system or equivalent. * Equivalent combination of education and experience will be considered for meeting the minimum requirement. * Disclaimer – These statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. HOW TO APPLYVisit www.simplot.com/careersSelect Job SearchSelect Current OpportunitiesSelect All Open PositionsApply to Job ID#7185Please prepare a cover letter outlining your interest and qualifications and submit with your resume via our online application process described above.
For best results, please upload your resume as a Microsoft Word or Adobe PDF document.
This process includes additional job-relevant questions, so plan on at least 20 minutes when you apply. When a position is in the interview stage or has been filled, it will no longer appear on our Simplot Careers website.
If you experience any technical difficulties when applying through our online system, please contact the JRS Talent and Culture department for assistance at email@example.com. **The J.R. Simplot Company is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.**