Insurance Follow-Up Specialist
Accountemps – Des Moines, IA – Ref ID:01502-9501170207 Classification:Account Executive/Staffing Manager Compensation:$14.73 to $17.05 per hour Robert Half Accountemps has an excellent opportunity for an Insurance Follow-Up Specialist with a company in the Mortgage Companies industry. In this role you will be responsible for responding to escalated inquiries and complaints on the most complex insurance products and services, policies and/or claims. Duties may include: communicating with customers and/or vendors to resolve customer issues provide phone feedback, coaching and mentoring on sales and service issues, troubleshooting technical problems with software, provide support on policies, procedures, new or enhanced services and/or procedural changes to service customers, audit paperwork and provide guidance on corrections to customers. May perform morning setup procedures and end of day balancing and transfer of funds. Working knowledge of the reporting structure, able to balance, research and resolv… – Permanent – Full-timeApply for this job.