IT Business Relationship Manager (BRM) – Australia

Job Listing No: 9740000

IT Business Relationship Manager (BRM) – Australia

IT Business Relationship Manager (BRM) – AustraliaIf you live safety always and everywhere and have a strong desire to build a better tomorrow then look to the company who helps feed the world.Cultivating Excellence is Agriums culture of ownership and joint accountability. At its heart, Cultivating Excellence is about achieving superior results with integrity together, connecting and collaborating across the entire organization.While we have great people, it is not just about that; its the ability to own your own engagement, the opportunity to be innovative. Its the opportunity to grow and develop your career in ways you never imagined while teaming up with people with a passion to make a difference in the world. Who You Will Work WithYou will work daily beside teams of people who will care about your safety on the job and at home. Together, you will have a Commitment to Zero and follow our 3 Safety Principles: Do It safely or not at all, There is always time to do it safely, and Care for each others health, safety and security. Your team will bring out the best in you by enabling you to achieve goals and reach your full potential. You will own your own work and find innovative ways to deliver on our vision of feeding the world responsibly while working along beside 15,000 people around the globe who care about you.Reporting to the Director, Regional IT Strategy & Planning – Australia, and working closely with the IT Leadership Team, the Business Relationship Manager (BRM) will be responsible for providing world-class business partnering and expertise in customer collaboration. The BRM will ensure that IT projects align with technology that best provides return on investment aligning to both IT and business strategies.TheIdeal CandidateOutside of the skills and necessary qualifications, our ideal candidate must be committed to achieving superior results with integrity and sustaining our safe and positive work environment while having the ability to embrace working side by side others in a diverse culture.The BRM is a critical role in developing and maintaining a strategic partnership between the Business Operations and Information Technology teams. Acting as a trusted advisor, the BRM will serve as a single point of contact, internal consultant and strategic business partner for all Business stakeholders. The BRM will develop a strong understanding of the business, strategic objectives, challenges and opportunities. A critical success factor for this role will be to establish trusted business relationships across all business units, ensuring there is alignment between the strategies, goals and direction of the business and of IT while maintaining high levels of satisfaction in IT systems and services.Skills:- Act as a liaison between IT and business partners and provide strategic and consultative support- Ensure IT is seen as an effective partner and enabler by identifying factors critical to business success and operational effectiveness.- Establish and promote the overall IT vision and how IT will support the Business operations- Ensure IT projects are aligned with Business objectives, including defining, prioritizing and monitoring delivery of IT services- Participate in strategic meetings that impact IT and the Business operations- Partner with the Business and IT Leadership teams to create and manage the strategy & portfolio.- Assist in the development of end-user satisfaction measurement frameworks, communicating results and creating service improvement plans- Maintain an understanding of IT operational performance and progress of ongoing development- Develop a thorough understanding and knowledge of Business processes, systems and solutions.- Understand the direction for IT enterprise architecture and how it aligns to business trends in supporting current and future Business needs- Ensure projects align with technology that provide return on investment and align with IT and business strategies, goals and objectives- Partner with Business Analysts and the Global COE (Centre of Excellence) – Business Analysis. Provide guidance to the Business Analysts in Australia while supporting the Manager, IT COE-Business Analysis with support, training and deliverables for the Business Analysts in AustraliaQualifications- Bachelors degree in Agronomy, Plant/Crop Science, Business, IT or related discipline- 10
15 years of functional business unit work experience and understanding in the areas of Business/Distribution, Supply Chain, Procurement or back office business services including a minimum of 5 years of experience of business relationship management experience- Ability to proactively collaborate across Business and IT departments to achieve cross functional success- Ability to balance the big picture with meeting the day-to-day needs of the organization- Excellent analytic, interpersonal and communication skills to influence and engage colleagues, along with a broad understanding of the businesses they support- Certified Business Relationship Manager (CBRM) and Agricultural industry experience would be considered a strong asset- ITIL certified or experience with utilizing ITIL within organizations would be considered an asset- Prior experience in a shared services model is preferredWhy Agrium?Winning together; Our Cultivating Excellence culture coupled with great people and delivering superior results with integrity is what sets Agrium apart from other career opportunities. Were dedicated to winning together and that is what consistently makes Agrium an award winning company, listed as one of the best places to work both in Canada and the U.S. Agriums organizational culture promotes sustainability and innovation, with a vision to help feed the world in ways that protect the environment, support economic vitality, and enhance communities.Agrium is committed to creating a diverse workplace and is proud to be an equal opportunity employer. We welcome applications from all qualified women and men, including members of visible minorities, persons with disabilities, Aboriginal persons, and veterans.Those interested in this challenging opportunity please apply in confidence directly at While we appreciate all applications we recei

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