IT Junior System Administrator
Helena Agri-Enterprises, LLC, a national agricultural-chemical company, has an immediate opening for an IT Junior System Administrator at our Corporate Headquarters in Collierville, TN. SUMMARY: Responsible for providing basic administration and user management of IT Systems including but not limited to Oracle, Agvance Point of Sale, Active Directory, O365 and other systems as needed. Also responsible for basic health monitoring of underlying databases. Will also provide Tier 2 support to users having any issues with any of the above systems. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:Works with all teams in the IT department to coordinate granting Helena user s system access and managing application user administration.Understand Oracle SQL scripting and alert monitoring.Basic AIX and Linux Health and Performance Monitoring and alert management.Understands or learns the critical processing cycles such as accounting month-end, invoicing and billing, and any other relevant processing cycles.Responsible for Tier 2 level support for systems and databases while maintaining service level agreements with the various user departments and enterprise business units.Assist with Installing, managing, and monitoring mission-critical databases, which contain confidential enterprise information.Monitors system logs and activity on all servers.Analyzes production and test system problems, determines causes, and takes timely corrective actions.Monitors system performance and develops recommendations for correction or improvement. Implements changes as appropriate with proper approval.Assist with new system projects and participate on project teams as needed.Other work-related duties as assigned by supervisor/manager. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Bachelor s degree in Computer Science or related field from an accredited four-year college or university or equivalent education and experience. Requires general systems and process knowledge relative to systems administration. OTHER SKILLS and ABILITIES:Excellent customer service skills.Excellent verbal and written communication skills.Good problem solving skills.Ability to work independently and as a team member.Ability to set priorities and work on multiple tasks.Ability to work will with people across all IT disciplines with varying degrees of technical and functional knowledge.Experience with Oracle database and/or application.Basic understanding of Ethernet networking concepts, IP Addresses and DNS.Experience with basic scripting is a plus.Experience with AIX and Linux systems is a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. We offer an excellent working environment and an outstanding compensation and benefits package. Helena Agri-Enterprises, LLC, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.Apply for this job.