IT/Computer Support Specialist – Agriland FS – Winterset, IA

Job Listing No: 9740000

IT/Computer Support Specialist – Agriland FS – Winterset, IA

?AGRILAND FS, a financially strong and dependable cooperative serving customers in southern Iowa, eastern Nebraska, and northern Missouri, is looking for a customer focused computer support specialist with a strong business aptitude.? This individual will train and support dedicated users on Microsoft Office and internal business software and hardware.??? ?Responsibilities:?Provide excellent internal customer support related to business software and hardware updates, usage, access and troubleshootingCommunicate in person and over the phone with users on hardware and software support to improve the users' ability to complete their assignments? Becomes an expert on business software applications with the ability to troubleshootAcquire, install and test software and hardware upgradesComplete projects as assigned that support accounting functions, communication, storage and retrieval of dataEstablishes and maintains network users, user environment, directories, and security??Requirements:?Two year degree in business, computer support, IT or equivalent work experienceExcellent customer service experience with strong interpersonal communication skillsStrong experience with Microsoft Office software, internet communication, some form of accounting or internal business softwareExperience trouble shooting hardware and software Experience training users on Microsoft office softwareAbility to work extended hours to complete projects??Position Offers:?Excellent computer support and training of internal systemsWilling to develop entry level candidates with excellent drive / communication skillsVery strong benefits including a company funded pension planPosition based out of WintersetCasual corporate office environment with excellent mentors

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