Manager/Sr Manager US Supply Chain Logistics Quality Leader

Job Listing No: 9740000

Manager/Sr Manager US Supply Chain Logistics Quality Leader

Zoetis is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on 60 years of experience, we deliver quality medicines and vaccines, complemented by diagnostic products and genetic tests and supported by a range of services. We are working every day to better understand and address the real-world challenges faced by those who raise and care for animals in ways they find truly relevant.Our name, Zoetis (z-EH-tis), has its root in zo, familiar in words such as zoo and zoology and derived from zoetic, meaning “pertaining to life.” It signals our company”s dedication to supporting the veterinarians and livestock producers everywhere who raise and care for the farm and companion animals on which we all depend.Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.POSITION SUMMARY * Reports to the Global Supply Chain & Logistics and Affiliate Quality lead within the Global Quality Organization * Is a relatively independent position operating with minimal supervision with a range of experience and technical knowledge, interacting with high levels of management. * Lead a team based in the US (and with budgetary responsibility for Canada SCL QO team) responsible for Quality Assurance (QA) oversight for warehousing, product reconditioning, distribution and supply chain operations within the US/ distribution network, including Zoetis owned logistics centers as well as third party warehouses. * Assure compliance to GMP/ GDP regulations and Zoetis policy standards for Supply Chain and Logistics operations and associated processes, including importation & release, warehousing and distribution, reconditioning of products at 3rd party contractors, management of external relationships with Logistics Service Providers Transportation service providers and Suppliers. * Drives Zoetis global quality policies and procedures in order to optimize overall quality and compliance performance and to enhance Zoetis compliance, business reputation and relationships with regulatory authorities * Continuously seeks opportunities to improve existing systems, processes and performance within distribution hubs and local market logistics service providers * Defines and continually update strategies and plans to achieve objectives. * Actively engages in market supply and delivery issue management, escalating appropriate issues to Global Supply Chain & Logistics and Affiliate Quality lead in time to ensure necessary remedial actions. * Maintains good working relationships with Commercial, Regulatory, Quality and SCL colleagues to reach common objectives POSITION RESPONSIBILITIES1. Logistics management at Zoetis owned logistics centers * The Quality authority for distribution in compliance with applicable USDA, FDA and Good Distribution Practice regulations for products and manage the quality management systems and their operation.. * Manage the quality requirements for distribution, transportation, and storage activities managed by third parties, including oversight of contracted 3rd party logistics service provider companies * Manage the quality requirements for export, to other global markets. * Works with the Sites, SCL, Logistics providers and Affiliates, to ensure that products are shipped and handled in a compliant and efficient matter * Maintain a robust system for SOP management compliant with regulatory expectations and Zoetis policies * Performs necessary functions to maintain correct material and lot status within SAP * Collaborate in the coordination and completion of any recall operations, following Global and local guidelines and procedures * Assure qualification and approval of suppliers and customers * Authorize the return to saleable stock of any returned products. * Manage training curricula for the US SCL organization * Maintain robust Deviation management systems, Change Control systems, Validation, Complaint Handling systems * Ensure validated Temperature Control and Cold Chain systems are implemented and maintained * Ensure that self inspections are performed at appropriate regular intervals following a prearranged programme and necessary corrective measures are put in place * Be involved in any decision to quarantine or dispose of returned, rejected, recalled or falsified products * Supports Quality Assessments/ audits against Quality Standards working towards BoH inspection readiness. * Develops training packages to increase awareness and understanding GDP and associated processes, for roll out to all colleagues in Zoetis operations, Contract Packaging & labelling and third party LSPs/ CSPs (transporters, customs brokers) * Participate in cross-functional project teams for process improvements (i.e. OpEX, Process Excellence and Global Alignment meetings) Negotiate the quality agreements between the contract giver and the contract acceptor which specifies their respective responsibilities relating to wholesale distribution and/or transportation of medicinal products 2. Contracted warehouse management * Negotiate the quality agreements between the contract giver and the contract acceptor which specifies their respective responsibilities relating to wholesale distribution and/or transportation of veterinary products * Point of contact for quality Zoetis audits and follow up to support contractor development and implement audit action plans in a timely manner, based on existing procedures and practices; * Assure Good Distribution Practices at 3rd party warehouses managed by US SCL. * Manage investigations, CAPAs, Complaints, recalls, returns and other quality events/issues at 3rd party warehouses. 3. Imported Products and Administrative Release * As Quality responsible,
* Assure the release activities are part of a quality system based on defined standards and processes, e.g. SOPs, training, deviation handling, complaints handling, GMP/GDP documentation, notification procedure, archiving, retention samples. * Manage any deviation, compliance gap and product defects complaint related to these products, in coordination with the persons responsible for managing quality and compliance of the manufacturing sites * Manage controls for bonded products. 4. Reconditioning of product * Manage quality approvals and issues at the reconditioning contractor to enable product reconditioning in compliance with national requirements. * Provide Zoetis approval for Batch protocols where required * Zoetis Quality oversight of product reconditioning operations (

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