Nebraska Harvest Center – Field Service Technician

Job Listing No: 9740000

Nebraska Harvest Center – Field Service Technician

JOB SUMMARYRepairs machines to the customer s satisfaction in the field, shop or customers location.  Removes, installs, repairs, disassembles, assembles, performs failure analyses of all CLAAS equipment including engines, electrical systems, hydraulics, transmissions, power train, brakes, steering, electronic and computer applications, heating and air conditioning (HVAC).ESSENTIAL FUNCTIONSTroubleshoot and repair customer machines at customer job sitesUse SIS to order parts, troubleshoot machine systems and research problemsMachinery InspectionMachinery Set-Up and AdjustmentUse laptop to enter labor, fill out service reports and complete warranty reportsUse service manuals and parts books to look up specs and parts for repairsOTHER FUNCTIONSOther duties as assigned by managementFill in for supervisor as neededTrain new employees and student internsREQUIREMENTSTech School DegreeTwo to five years industry experienceWorking knowledge of CLAAS parts a plusPrior experience in troubleshooting methods and tools requiredMost provide personal tools for positionExcellent oral and written communication skillsExcellent customer service skillsFarm background desirableAbility to travel within region and to be able to work with limited supervisionAbility to operate large machineryValid driver s license required with verifiable safe driving historyProficient with Microsoft Office SuitePHYSICAL REQUIREMENTSAbility to see, hear and speak well enough to use a telephone, computer and cell phone, and to present and explain product details to customersAbility to drive vehicle for extended periods of timeMust be able to stand for extended periods of timeFollows all safety rules, regulations and policiesAbility to bend, stoop and pick up objectsAbility to lift up to 35 pounds frequently, 50 pounds occasionallyWORKING CONDITIONS:Typical dealership repair/office/field environment.  Frequent vehicle travel.The above statements are intended to describe the general nature of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

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