Operations Technician 3 – Federal
CenturyLink – San Antonio, TX – CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network and a 300,000-route-mile international transport network. Job Overview: The Operations Technician 3 performs network monitoring and troubleshooting in a Network Operations Center (NOC). Work location is San Antonio. Job Responsibilities: Identify, troubleshoot, and resolve simple and complex problems quickly and effectively. Use trouble ticketing system to document outages. Coordinate and track RMA requests. Perform rekey of crypto equipment, assist field technicians in the rekey and … – Permanent – Full-timeApply for this job.