Parts/Service Operations Manager (12517)

Job Listing No: 9740000

Parts/Service Operations Manager (12517)

Parts/Service Operations ManagerWe have an excellent opportunity in Wisconsin for an experienced parts/service operations manager. In this role you will be the store lead, supervising both the parts and service operations and overseeing the facility. This is a newer operation, so we need someone that can help us drive the business forward while providing customers with the best buying and service experience imaginable. If you are looking for an opportunity where you can help build something, you won’t want to miss this one!What will you be able to achieve in this role? You will lead a small parts/service team and assist with the shop service. You will initiate and monitor work orders for the proper/appropriate use of service parts employees and technician time to include parts being used and labor expended. You will monitor Key Performance Indicators for Shop Efficiency. These include Warranty Work, Warranty Recover, Absorption Rate, Recovery of Technician Hours for Customer Work, Parts Sold Through the Service Department. You will create strategies to improve absorption and parts sales through Service. You will be responsible for training, mentoring, and increasing the technician abilities and competencies. You will handle parts and service complaints or disputes to achieve a satisfactory solution for all parties involved. You will be involved in marketing, promoting service/parts programs and much, much more!This position is available immediately. We will provide a base salary commensurate with experience. A bonus program will be supplied along with a company vehicle and full benefits and retirement. Ag 1 Source offers an industry leading Referral Bonus Program that provides our networking partners with a financial reward of up to $500. If you find positions that aren’t a fit for you, but you know of someone who might be, you can earn a referral bonus for referring those contacts!  See our website for further details. Key Words: operations manager, parts manager, service manager, mechanic, technician, parts marketing, promotions, supervisor, trainer, team leader, program development *Candidates must be eligible to work in the US as well as meet the qualifications listed above in order to be considered for the Parts/Service Operations Manager job.

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