Principal Support Engineer – Named Accounts

Job Listing No: 9740000

Principal Support Engineer – Named Accounts

Draper, UT – Serve as first contact for technical support issues and work through the resolution. Lead escalation response. Drive elimination of any customer or internal bottlenecks impeding problem resolution. Develop ongoing relationship with customer and become their advocate. Provide proactive guidance and encourage adoption and assist in deployment of new product releases. Manage the status and internal and customer communications of service requests, product requests, defects, customer project plans, etc. Collaborate with support management to orchestrate support response beyond the DSEs direct capability. Conduct regular reviews (at least quarterly) of service delivery quality, industry threat assessments and solicit feedback on service delivery and product capabilities and quality. Manage the logistical aspects of any events, on-sites, or remotely attended customer facing events in order to fulfill Platinum Plus agreement obligations. When needed, travel to customer sites … – Permanent – Full-time

Apply for this job.




Similar Jobs For "Principal Support Engineer – Named Accounts"



 Jobs by Indeed job search

Principal Engineer, College of Technology

Company: Comcast
Location: Philadelphia, PA 19103
The Principal Engineer will also provide oversight, direction, and assistance to non-courseware projects that support the strategic vision for technology... To apply for this job vacancy in Comcast you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 4 hours ago

Labor Standards Engagement Specialist

Company: City of Seattle
Location: Seattle, WA
Applying race and social justice principals in the workplace or community. Support the office's efforts to develop innovative approaches to enforcement and... To apply for this job vacancy in City of Seattle you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 5 hours ago

Principal Customer Enablement Consultant

Company: Workday
Location: Palo Alto, CA
Prepares materials to support articulation of Adaptive Insights benefits to customer teams. Join our team and experience Workday!... To apply for this job vacancy in Workday you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 5 hours ago

Network Device Performance Technician

Company: IT&E
Location: Tumon, GU
Support the roaming team with implementation testing on requested device types. Provide Tier-2 support for all devices in the company’s portfolio to front-line.... To apply for this job vacancy in IT&E you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 5 hours ago

Elementary Principal

Company: Cedar Rapids Community School District
Location: Cedar Rapids, IA
Ensures systemic support is provided for students who display academic and behavioral difficulties. Facilitates and supports the work of Professional Learning... To apply for this job vacancy in Cedar Rapids Community School District you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 4 hours ago






Note: This job listing with titled "Principal Support Engineer – Named Accounts" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.