Process Optimization Lead ? Commercial
Position Purpose & Summary
This position is responsible for the ongoing optimization and continuous improvement in the Commercial area (Sales, Contract Creation and Entry, Customer Service, Sales Ops) within Cargill Cocoa and Chocolate, much of which is enabled by the SAP solution.? The primary focus is on leading value realization projects and process improvements, which involves process, people/behaviors, roles/responsibilities, culture, strategy, and systems/data in the Commercial area.? This is done through collaboration within CCC, with our value chain partner businesses, and with Global IT, through leveraging best practices with other businesses, and through bringing the outside in.
Location: This position could be located at the Milwaukee, WI location.
40% Strategy & Planning
Identify, lead, and drive optimization/continuous improvement activities, especially in the Commercial area, to drive value and process consistency, collaborating with subject matter experts and leadership across the business.?
Lead Commercial process optimization & Continuous improvement efforts through Robotic Process Automation (RPA) and Artificial Intelligence (AI) Technology
Continuous improvement activities will be defined and prioritized on an ongoing basis.?
As many BPO team projects are cross-functional and based on business impact, it?s expected to work on efforts outside of immediate area as needed.??
25% Organizational Readiness
Ensure organizational readiness and commitment to ongoing optimization, value realization activities, and enhancements.
After super-users, next point of escalation for assistance related to overall SAP functionality in the Commercial space
Communicate frequently with leadership to inform on project status, align on resource needs, and prioritize projects.
Lead ongoing enhancements, upgrades, and deployment activities,? system integration from potential M&A activity, and organic growth projects.?
Ensure functionality is appropriately tested and trained.??
25% Data Governance
Create and maintain data guidelines in conjunction with Process Standards including establishment of metrics and reporting on data effectiveness within systems.
Establish Data Owners and Data Stewards for all key data elements and lead regular meetings to ensure continued data effectiveness in the organization.
Partner with Global Data Analytics lead and Data and Business Intelligence resources to maintain adherence to corporate and group Data Standards and Guidelines??
Implement, maintain, and communicate metrics to track value captured through optimization initiatives and to ensure the sustainment and performance of the Commercial process areas.
Drive continuous improvement and creation/execution of action plans where metrics indicate need??
Other tasks as assignedSkills:
4-year degree in Business, Information Technology, or Engineering
7+ years of business experience and/or IT
Deep understanding of SAP Sales & Distribution (SD), Commodity management (CM) & Trade solution (TS) and its integration with Contract management, Quoting & Transportation Management
Experience with SAP
Experience with Data tools such as Power BI, and Tableau
Knowledge of organizational analysis
Proven ability to collaborate, lead, coach, facilitate, and communicate with individuals across a broad range of education, experience, and functional spectrums
Demonstrated experience leading project work and change management initiatives
Price Quoting Systems exposure
Ability to prepare and deliver logical summaries and conclusions related to organizational metrics, analytics, and processes.
Strong analytical skills; capable of breaking down complex issues and identifying key drivers; can identify cross process upstream and downstream impacts
Excellent problem-solving skillsPreferred
Project Management PMP Certification