Project Services Manager
Project Services Manager (2 Positions)If you live safety always and everywhere and have a strong desire to build a better tomorrow then look to the company who helps feed the world.Cultivating Excellence is Agriums culture of ownership and joint accountability. At its heart, Cultivating Excellence is about achieving superior results with integrity together, connecting and collaborating across the entire organization.While we have great people, it is not just about that; its the ability to own your own engagement, the opportunity to be innovative. Its the opportunity to grow and develop your career in ways you never imagined while teaming up with people with a passion to make a difference in the world. Who You Will Work WithYou will work daily beside teams of people who will care about your safety on the job and at home. Together, you will have a Commitment to Zero and follow our 3 Safety Principles: Do It safely or not at all, There is always time to do it safely, and Care for each others health, safety and security. Growth is a top priority for Agrium and it doesnt just apply to the nutrients we make or the size of our business. Agriums Information Technology (IT) team is transforming how we deliver technology to the company; a leading global manufacturer of crop nutrients and retailer of agricultural inputs. These are exciting times for IT at Agrium. We are on a journey to achieve IT excellence and are looking for the right person to be part of our new IT organization.Australia IT is part of the global Agrium IT organization which implements a global/regional/local model.Australia IT services have been outsourced to a Managed Service Provider. Transition to a new service provider is scheduled between January 2017 and end of March 2017. Services include infrastructure, end user services, and application services.The objective of the role is to maximize the value of global IT project investments to ensure projects are executed effectively and efficiently so they are able to deliver upon increased benefit realization, value creation, and the achievement of expected project results and outcomes.The primary responsibilities will be maintaining a fluid project pipeline, coordinating the initiation activities for projects that have an IT dimension, ensuring they are governed appropriately throughout execution, and that demand is continuously monitored and issues/risks are escalated to appropriate leadership as early as possible.Primary Responsibilities: – Creation and maintenance of the Project Services Management Processes, Methods and Practices- Stewardship of project planning and initiation- Oversite of project execution through delivery from third party Service Providers- Financial management for approved projects and executed SOWsResponsibilities:- Creation and maintenance of the Project Services Management Processes, Methods and Practices- Define/update standards for project roles and responsibilities- Work closely with application development provider to assure alignment of execution and project governance methodology with Agrium standards and where deviation is acceptable and/or necessary- Establish tools and standards for PSM functions throughout the project community- Collaborate with partner program/project managers to review and understand progress, and mentor, guide, or actively facilitate resolution to issues to minimize disruption within the portfolio, or across portfolios- Stewardship of project planning and initiation- Coordinate the Formulate stage with Agrium IT staff participating in project planning activities to assure appropriate input into the planning documents (e.g., DRD, solution architecture)- Validation of funding for projects, including capturing the investment type classification- Create consolidated status reporting of in-flight and in queue projects within the assigned SBU portfolio- Author RFQs based on input from key stakeholders and facilitate development of project Statements of Work for Suppliers- Support project sponsors (i.e., BRMs) in decision processes (e.g., steering meetings) as directed by the PSM management/decision process- Provide escalation when issues have cross-project/program impacts- Assist in mitigating inter- and intra-portfolio level impacts and dependencies- Oversight of project execution through delivery from third party Service Providers- Monitor the success of project outcomes, and implications of issues and changes on other investments within the project portfolio- Assure thorough and complete project level reporting to appropriate stakeholders (working with appropriate partner and Agrium IT staff)- Assure that risk and issue management processes are executed appropriate by the delivery partner, and intercede as necessary in escalation- Provide consolidated views of program and project execution status- Drive the change control process to assure appropriate review, approval, and quantification of impact- Assure appropriate Service Delivery Management team involvement to assure metrics for services within the portfolio are complete and accurately reflect the business result achieved and that support resources are ready and enabled for the production launch- Financial management for in-flight projects within the assigned SBU project portfolio- Coordinate funding approvals at all stages of lifecycle- Manage the overall project portfolio budget and forecasts- Coordinate financial implications of change orders that impact project funding- Provide reporting for key stakeholders (e.g., TBM) to support monthly, quarterly, and yearly financial reporting needsQualifications:- Ability to elicit cooperation from a variety of internal and external resources to set goals, resolve issues and make decisions that enhance the quality of project delivery.- Solution-oriented with demonstrated ability to collaborate and build strong relationships with key stakeholders, peers and service providers.- Capable of effectively performing and remaining productive amid ambiguity.- Solid understanding in the application and management of the project delivery lifecycle.- Ability to identify risk areas and assess effectiveness of proposed mitigation strategies.- Accurately assess and reports project status based upon status criteria and defined trigger points.- Adept at managing the change control process identifying and communicating business impact.- Adept at managing shifting prioritiApply for this job.