Rep I Client Support

Job Listing No: 9740000

Rep I Client Support

CVS Health – San Antonio, TX – Not ready to apply? Join our talent community Job Title : Rep I Client Support Job ID : BR Location : TX – San Antonio Street Address : 7034 Alamo Downs Parkway Category : Call Center|Customer Service|Billing & Collections Description : Job Description The Client Support team is hiring Client Support Specialists. Looking for a candidate with applicable business and process knowledge. They will be responsible for addressing the day-to-day needs of clients and participants and will need to be able to resolve client-initiated plan participant issues. The Client Support Team is vital within the organization as a liaison between our clients and participants. Job responsibilities may include: Managing complaints, suggestions and comments in queue. Receiving and responding to client issues in a timely manner via email, fax and telephone. Responsible for timely follow up on requests to ensure resolution. Ensuring complete tracking of client contact in database to… – Permanent – Full-time

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