Retail Warehouse Location Manager
Based in Pennsylvania, Cargill Cocoa & Chocolate North America offers the food industry a wide range of both standard and custom cocoa and chocolate ingredients to be used in food manufacturing, bakery, confectionery, and dairy applications. Our product range includes high quality Gerkens Cocoa Powder, Wilbur Chocolate, Peter?s Chocolate and Veliche Belgian Chocolate. Our facilities in the US and Canada are fully dedicated to produce in accordance with the highest food safety standards.
The Retail Warehouse Location Manager is the champion for delivering outstanding inventory management and customer service while understanding the operational and economic realities of the location. This position will own all facets of the warehouse location operations as well as the management and development of the location employees and management of temporary staff. This includes, but is not limited to: material needs, inventory receipts, shipping, and storage; packing production, web store traditional order channels, and call center. ?The employee in this role will be the lead inventory management ?super user? in Netsuite. ?This position will also be responsible for location plans that will align with the function plans/strategy. ?This is an exempt salaried position.
Principal Accountabilities:40% Location Management and LeadershipAccountable for direct performance management, talent development, offers succession planning ideas, and engagement of the location employeesManages and provides coaching and/or training to team, including coaching Cargill core values, personal safety, environmental stewardship, community involvement and development of specific competencies/skillsParticipates in selection of direct reports and other departmental employees; determines resource needs and creates business case to support needs, plans for future workforce needs at the location, all while taking budget parameters and departmental (Retail Operations) structure into account.?Monitors location operations and creates and drives a team & culture dedicated to continuous improvement and performance excellence.Manages building maintenance and safety materials (food and employee)Manages Crowe communications & outside vendors directly associated to the warehouse locationIdentifies solutions to problems with current processes and procedures driven by the system ? focused on the warehouse location but also department (Retail Operations) wide. Once solutions/processes are determined, cascades information to the broader team. Records processes.Provide recommendations for improvement and optimization of the Netsuite system and focuses on the development of metrics to be delivered from the system. Once metrics are determined and reportable, cascades information to the broader teamAssists in the creation and management of various product promotions and campaigns?Works with the Retail Management Team to align ideas and processes across the department to drive results with the function plan & strategy.Is a model of behavior that reinforces the operating philosophy and the desired culture, values and plan of the function & BUCreates an environment of safety, collaboration, accountability and innovation?Reinforces customer focusChampions a culture of engagement and strong communication40%–System and Data Management/Process Optimization/Sales Promotion Assistance20%–Retail Operations Management Team Member
If selected for an interview, you will be required to submit signed copies of your last two performance reviews.
(A completed e-PMP is considered a signed copy.This position is posted internally as well as externally.
Required:Minimum = Associate?s degree or at least 3 years of similar product related shipping and warehousing. ?Warehouse and customer service experience shipping product directly to the consumer.?At least 2 years of supervisory experienceWarehouse/Logistics Operations experienceExcellent interpersonal communications skillsDemonstrated organizational and prioritization skillsDemonstrated problem solving skills with a customer service focusSelf-motivated and enthusiasticDemonstrated proficiency with computer systems and an understanding of promoting through social media channelsDemonstrated ability to influence without direct supervision
ERP experience: preferably Netsuite and SAP