Robotics Process Automation (RPA) Business Analyst

Job Listing No: 9740000

Robotics Process Automation (RPA) Business Analyst

Zoetis is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on 60 years of experience, we deliver quality medicines and vaccines, complemented by diagnostic products and genetic tests and supported by a range of services. We are working every day to better understand and address the real-world challenges faced by those who raise and care for animals in ways they find truly relevant.Our name, Zoetis (z-EH-tis), has its root in zo, familiar in words such as zoo and zoology and derived from zoetic, meaning “pertaining to life.” It signals our company”s dedication to supporting the veterinarians and livestock producers everywhere who raise and care for the farm and companion animals on which we all depend on.Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact.Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of “”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.Position Summary:Zoetis is looking for RPA Business Analyst to join our Robotics Center of Excellence (COE) team. The Robotics Business Analyst will identify processes within the Zoetis Finance functions that can be simplified, digitized or eliminated by use of robotic process automation (RPA) and other technological tools (Excel, Access and others). The Robotics Business Analyst will report to the Robotics COE Lead. Key Responsibilities: * Partner with internal and external stakeholders to identify automation opportunities by analyzing processes and assessing feasibility for automation * Analyze, understand, and document the business processes in detail * Participate in various types of interviews, meetings or workshops to define, optimize, and document processes for configuration of RPA solution * Leverage process improvement experience to streamline and optimize process for RPA software * Create and maintain process definition documents (PDD), training documents etc. * Support business teams in testing activities, including integration testing, end-to-end (business process) testing and UAT * Train and help business users in resolving issues that arise in day-to-day running of automation processes * Support the Robotics COE Lead throughout the project and automation lifecycles * Communicate any identified and potential risks and issues to the Robotics COE Lead accordingly and provide actionable inputs to mitigate * May supervise, guide and direct the activities of other team members, as needed
Technical and Communication Skills: * Good interpersonal skills with the ability to interview colleagues, gather business process details and identify solution requirements * Good written skills with the ability to clearly document and explain business processes and automated solution designs * A working knowledge of current business processes and the ability to understand new business processes * An ability to envisage how an automated solution will work in the wider business environment, to understand its advantages and what its effect will be * An understanding of workflow based logic and the ability to both understand a business process from a workflow diagram, and to illustrate a written process description as a workflow diagram * An aptitude for logic and mathematics * The ability to work with a structured and methodical approach, combined with an enquiring mind * The ability to learn quickly and progress rapidly from theoretical exercises to real world delivery and mentoring tasks * An aptitude for problem solving, with the ability to take a logical route to the source of an error * A self-starter who delivers high quality work and can adapt to new challenges, either on their own or as part of a team
Education and Experience: * Bachelor”s degree or foreign equivalent required; MBA or advanced degree preferred * 5 – 7 years of relevant work in Financial Services with at least 2 years of programmer and/or analyst experience with finance/shared services processes and related systems and applications of varying scope and complexity * Experience working with a Robotic Process Automation tool, preferably Automation Anywhere highly desired * Solid end user computing skills, for example intermediate spreadsheet user or similar. Any deeper technological experience such as coding or databases is advantageous but not essential. * Exposure to performance measurement, continuous improvement (Lean / Six Sigma) * Experience and knowledge of change management principles * Experience and skills in Project Management * Experience with SAP * Willingness to travel to other Zoetis locations, if necessary

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