SA ? SDM Integration ? Information Management

Job Listing No: 9740000

SA ? SDM Integration ? Information Management

SDM Integration
Information ManagementIf you live safety always and everywhere and have a strong desire to build a better tomorrow then look to the company who helps feed the world.Cultivating Excellence is Agriums culture of ownership and joint accountability. At its heart, Cultivating Excellence is about achieving superior results with integrity together, connecting and collaborating across the entire organization.While we have great people, it is not just about that; its the ability to own your own engagement, the opportunity to be innovative. Its the opportunity to grow and develop your career in ways you never imagined while teaming up with people with a passion to make a difference in the world. Who You Will Work WithYou will work daily beside teams of people who will care about your safety on the job and at home. Together, you will have a Commitment to Zero and follow our 3 Safety Principles: Do It safely or not at all, There is always time to do it safely, and Care for each others health, safety and security. Your team will bring out the best in you by enabling you to achieve goals and reach your full potential. You will own your own work and find innovative ways to deliver on our vision of feeding the world responsibly while working along beside 15,000 people around the globe who care about you.This role is the combination of a Solution Architecture (SA) and a Service Delivery Manager (SDM.) An SA will be responsible for architecting and designing solutions to meet specific new business demand and ensuring integrity of design through to implementation of Data Integration solutions. The Solution Architects represent deep subject matter expertise in business process, solution design, best practices, and technologies supporting Agriums technical and business environments. Additionally, this role will be responsible for oversight of suppliers throughout detailed design process to assure solutions inclusive of Agriums Integration technologies enable the Agrium enterprise to achieve a high level of systems integration, maximize the reuse of components and empower the rapid deployment of solutions in response to business demand for change.An SDM will oversee the support activities of the vendor in the area of Data Integration. This will include monitoring the vendors performance against Service Level Agreements and metrics, reviewing periodic status reports, reviewing root cause analysis reports, and managing any issues with any of the above. The SDM for Data Integration will help ensure Agriums Data Integration solutions remain operational. They will interact with the vendor to make sure the support services provided by the vendor are effective, timely, and accurate. The SDM for Data Integration will review vendor services and evaluate the vendor billing to make sure all billing metrics and credits, if any, are accurate.Key Tasks:SA:- Lead the development of enterprisewide Data Integration vision in collaboration with the Information Management team.- Assist in leading the development of Data Integration roadmap at entity-wide and Strategic Business Unit (SBU) level, inclusive of standards and guidelines for effective and efficient delivery of enterprise Data Integration.- Oversee and coordinate supplier work and proposals to ensure alignment with design consistency for the long-term architectural vision and roadmap for delivering quality driven, comprehensive and relevant data integration capabilities.- Serve as primary client-facing technical solution resource to collaborate on solution components required to meet business objectives delivering analytic capabilities.- Oversee and coordinate standards and guidelines for the effective and efficient delivery of enterprise data integration.- Oversee solution design and development to meet specific new business demand and coordinate development of a cohesive technical solution estimate for proposed business needs.- Determine optimal approach to develop and deliver required functionality from financial, architectural, operational perspectives (e.g. build/buy new or COTS; configure or customize existing application, subscriptions).- Coordinate technical and functional requirements for enterprise data integration efforts and facilitate definition of project scope, goals and deliverables for Application Development vendors supporting business needs.- Oversee and review testing plans and outcomes to validate proposed solution meets architectural intent and is appropriate in response to business demand for change.SDM:Governance- Responsible for compliance with service level agreements- Review and approve service delivery performance and compliance through agreed metrics and service levels- Identify and prioritize service level and compliance deficienciesService Delivery Management:- Manage delivery of services on a day-to-day basis- Drive resolution to issues escalated from suppliers- Ensure compliance, security practices/guidelines, and relevant technology standards- Coordinate and mediate Service Partner delivery issues- Identify the need for, review and approve service improvement plans to address endemic issues- Review and approve root cause analysis for systemic issues with production- Understand the scope of partner services as defined in partner agreements as related to testing and implementation- Communicate with business on certain incident management statuses and progress- Broker effective communications between vendor and business to develop resolutions to systemic/pervasive issuesTheIdeal CandidateOutside of the skills and necessary qualifications, our ideal candidate must be committed to achieving superior results with integrity and sustaining our safe and positive work environment while having the ability to embrace working side by side others in a diverse culture.Qualifications- University degree in engineering, computer science or business administration- Minimum of 5 years in Integration design and development and delivery including cross-domain experience- Applied working knowledge of APIs, SQL and/or PL/SQL- Experience in solution design and delivery across the software development lifecycle – Expertise in mainstream data Integration technologies (Biztalk, Bizlink, DataStage, SAS, etc.)- Strong analytical and interpre

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