Sales Support – ADM Crop Risk Services
For more than a century, the people of Archer Daniels Midland Company (NYSE: ADM) have transformed crops into products that serve the vital needs of a growing world. Today, we?re one of the world?s largest agricultural processors and food ingredient providers, with more than 32,300 employees serving customers in more than 160 countries. With a global value chain that includes 428 crop procurement locations, 280 ingredient manufacturing facilities, 39 innovation centers and the world?s premier crop transportation network, we connect the harvest to the home, making products for food, animal feed, industrial and energy uses. Learn more at www.adm.com .Sales Support ? ADM Crop Risk ServicesSD, MN, NE, IA RegionPosition Summary:This position will act as a liaison between systems staff, Sales Representatives and Crop Risk Services? clients to introduce and improve systems use by clients.
The Sales Support role will also serve as a partner to the assigned Sales Representative(s) & help attain established goals with current agencies by enhancing the customer service experience.
In addition, this role will work with the National Education/Support VP person to help train and deliver necessary Continuing Education credits in the given territory. Responsibilities: Present training to agents and new Sales staff on company products such as Aeros?, quoting software, and mapping Coordinate scheduling and administration of training topics with Sales Representatives and other essential team members Develop training curriculum for both systems and continuing education programs Explore system needs and work with IT staff for the development and implementation of such enhancements Gather such recommendations from agents, staff and other sources to help guide the company in maintaining a user-friendly processing system with cutting-edge technologyAnalyze training needs to develop new training or improve existing programs Make recommendations for solutions & collaborate with applicable departments as appropriate to find the proper path towards resolutionIdentify new or enhanced products & services that will assist agents in maintaining and growing their business with ADM CRS
Work in conjunction with the Sales Representatives as necessary to facilitate business growth opportunities Work with the National Education/Support (VP) to help facilitate agent training/education meetings. Includes, but not limited to: Schedule/Coordinate agent training meetings Establish agendas Facilitate & deliver crop insurance training Assist agencies with producer meetings as needed & at the request of Sales Reps Provide working knowledge/expertise of the federal crop insurance program and private products associated with ADM CRS Help with any other miscellaneous duties as requested by the Sales Representatives in the given territory &/or by the ADM CRS management team
Requirements:Bachelor?s degree in Business, Marketing, Agriculture, or related field; Or 4+ years experience on the agency side of crop insuranceExcellent presentation and communication skills Customer Service orientated Ability to manage multiple priorities and deadlines Strong computer skills Works well in a ?Team? atmosphere Strong analytical & decision making skills Ability to travel within the required territory (50%+)
Preferred Skills:Proven Understanding of the Federal Crop Insurance ProgramWorking knowledge of ADM CRS software applications Relocation assistance is available with this position. This position offers a complete benefit package, including 401K/ESOP, pension, health, life