Senior Manager Business Relationship Management
SUMMARY:Serves as a liaison between the business community and the IS organization in order to provide technical solutions that meet business needs. Responsible for managing and maintaining IS relationships with customers in one or more business functions: Understands and documents business needs and business capability requirements and helps create and manage Business Capability Roadmaps. Plays a key governance role in managing and prioritizing demand from the business to IS. Manages the process of completing IS project requests and business cases Leads resolution of enterprise-level business issues requiring IS leadership, assisting business in understanding of capabilities available through technology. Takes on new, complex business problems, understands and defines the problem statement, analyzes possible scenarios and proposes solutions. Actively participates in business discussions and represents IS in business strategic planning. Is accountable to the business for the success of IS project portfolio as IS relates to their area. The primary responsibility of this position is to be a strategic partner to the business, providing thought leadership and working with the IS organization to deliver and maintain technical solutions that achieve business and financial objectives.Responsibilities include: building strategic partnerships within assigned business units and acting as trusted advisors for the purpose of business/IS strategy development and alignment, solution discovery, service management, risk management and relationship management. Possesses broad and widely applicable technical, analytical and organizational skills that can be used in a variety of roles within IS. Utilizes skills, experience and business knowledge to provide deep functional consulting to the business by identifying business needs and translating them into IS solutions. Extremely skilled at building relationships and negotiating outcomes that benefit all parties. Other responsibilities include: Acts as the primary point of contact for IS across Business Units; Champions and helps solve new, ambiguous problems (white space), understands and defines the problem statement, analyzes possible scenarios and proposes solutions; assists the business in understanding capabilities available through technology; continually drives optimization of the application portfolio; works closely with the IS Strategy and Architecture group to align business and IS strategies.REQUIREMENTS:EDUCATION: Bachelor's degree required; Information Systems, Business Administration, Sales, Marketing or Product Development.Experience: 7 plus years of experience in IS and/or applicable business function, some of IS in a similar role with demonstrated relationship building skills resulting in traceable, measureable, impactful results.Computer Skills: Advanced computer skillsCommunication Skills: Excellent verbal and written communication and facilitation skills required.SPECIAL SKILLS (if applicable): Industry knowledge and familiarity with current trends is a must, particularly in the areas of trade promotion management, sales reporting and analytics, e-commerce, digital marketing, and product development. Experience promoting Business Process Excellence, Business Transformation, Process re-engineering and Process simplification is must. Experience in architecture role is a plus. Skilled in project and program management. Strong financial and vendor management acumen. International experience a plus.Supervisory: May be responsible for supervising or influencing other Team Members who perform similar duties.Travel: 12+ trips per yearTo view a full job description and submit your resume for consideration, click APPLY TO THIS POSITION below and follow the prompts.Apply for this job.