Senior Program Manager – ITSM (Boise, ID)

Job Listing No: 9740000

Senior Program Manager – ITSM (Boise, ID)

At the J.R. Simplot Company, you will have the opportunity to help cultivate a world ofpossibilities.
Hard work anddetermination drive us forward, and our people continually motivate us. In thisrole you will have the opportunity to show us what makes you successful.Ideally you are someone who likes challenges, can think strategically, and willfollow through. See the job responsibilities for the Senior Program Manager forITSM below. Simplotstotal rewards are designed to benefit you. We are committed to building apartnership with our employees to achieve success through better health,financial security, and development opportunities. We offer a comprehensiverewards package that includes health benefits, employer retirementcontributions, paid time off, and educational assistance.Summary:This rolewill lead the development, implementation and continuous improvement of afoundational ITIL program across Simplot Technology.
The ITIL model will provide an industrystandard set of tools and process that will simplify the operating environment,refine, connect or created a full suite of IT Service Management tools andprocess that effectively coordinate work across Simplot Technology. This roleis vital in ensuring Simplot Technologys ability to deliver the ITILcapability uplift program in order to support the Global Support Strategy.
Responsibilities:
Designand implement strong governance; establish, monitor and enforce roles andresponsibilities, and effectively manage stakeholder expectations
Strongworking knowledge of IT Service management processes including the ability todevelop and track compliance against service level targets and key performanceindicators
Demonstratedability to work collaboratively across diverse organizations
Experienceworking in matrixed organizations with significant complexity
Experiencedirecting consultants and contractors to achieve program objectives
Overseeand guide stakeholders through change according to impact on process,technology, and peopleRequirements:
Bachelor'sDegree from 4 year college or university; Masters degree preferred
Minimumof 10 years of experience in IT including specific knowledge of ITSM theory,process and execution
ITIL Foundation Certification required
PMP or other program management certificationpreferred
Experience in enterprise IT in a globalenvironment
Experience with formal business processdevelopment and management. HOW TO APPLYVisit www.simplot.com/careersSelect Job SearchSelect Current OpportunitiesSelect All Open PositionsApply to Job ID#7196Please prepare a cover letter outlining your interest and qualifications and submit with your resume via our online application process described above.
For best results, please upload your resume as a Microsoft Word or Adobe PDF document.
This process includes additional job-relevant questions, so plan on at least 20 minutes when you apply. When a position is in the interview stage or has been filled, it will no longer appear on our Simplot Careers website.
If you experience any technical difficulties when applying through our online system, please contact the JRS Talent and Culture department for assistance at careers@simplot.com. **The J.R. Simplot Company is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.**

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