Senior Rebate Analyst
Zoetis is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on 60 years of experience, we deliver quality medicines and vaccines, complemented by diagnostic products and genetic tests and supported by a range of services. We are working every day to better understand and address the real-world challenges faced by those who raise and care for animals in ways they find truly relevant.Our name, Zoetis (z-EH-tis), has its root in zo, familiar in words such as zoo and zoology and derived from zoetic, meaning “pertaining to life.” It signals our company”s dedication to supporting the veterinarians and livestock producers everywhere who raise and care for the farm and companion animals on which we all depend on.Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact.Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.MAJOR PURPOSEWe are currently offering an exciting opportunity to join our Loyalty Advantage team in the role of Senior Rebate Analyst. This role will lead rebate administration of our cross-species promotions, Diagnostics contracts and new program initiatives. We are looking for highly motivated candidates with a strong work ethic, attention to detail and excellent communications skills to provide outstanding customer service to our valued Zoetis customers. PRINCIPAL JOB DUTIESThis position is responsible for Zoetis contract administration and rebate processing to include: * Understands the importance rebate programs and promotions play within the business. * Exhibits comprehensive knowledge of rebates and discount processes along with their implementation across systems. * Performs customer and contract set up within the Zoetis rebating systems. * Payment and reconciliation of rebates in accordance with Zoetis customer agreements.
* Accurately process, review and prepare customer rebate statements for mailing. * Prepare sales reporting to Sales, Finance and Marketing in support of Zoetis customer agreements which include pricing, strategic and cross-species cross portfolio programs. * Work with Zoetis Sales Representatives to resolve issues related to customer agreements, account structure and rebate payments.
* Respond to Zoetis customer and field force inquiries related to contracts, rebates, reporting and payments. * Perform customer data and related supplier maintenance. * Review and provide feedback on contracts/rebates in development to ensure that they can be executed. * Demonstrate Zoetis leader behaviors and act as team player in support of all Loyalty Support responsibilities. * Collaborates and takes on additional projects as needed * Continuously finds new ways of operating that is more effective and efficient, both individually and for the group * Understands customer expectations, timely turnaround, accuracy and maintains a high level of customer service in challenging situations * Ensure audit, SOX and other compliance requirements are being met.
required Job related candidate qualifications
* Bachelors Degree in Accounting, Finance, Business or related field, or 4 years of experience in industry.Minimum of three years experience in a customer oriented, contract management, pricing or comparable position. Proficient in Microsoft Office – advanced Excel skills required. Knowledge of Zoetis accounts, products, pricing and promotions. Process oriented; able to contribute in creating new procedures * Excellent analytical and organizational skills. * High degree of accuracy and attention to detail. * Demonstrated strong communication and problem-solving skills. * Adept at understanding customer challenges, navigating from problem to resolution and communicating process and resolution effectively both verbally and in writing. * Enthusiastic and engaging with customers in all encounters * Ability to work independently and effectively coordinate multiple priorities.
* Access proficiency desired.